VCNB introduces new mobile app

Posted on June 2, 2015 by vcnbfamily

Move over TouchBanking – there’s a new app in town!

VCNB Mobile is now available to make your mobile banking experience better than ever! This free app allows you to bank on the go using your favorite mobile device. Most tablets and smart phones are supported including Apple, Android and Amazon.

The new app was introduced last week to replace TouchBanking. It is designed to be easier to find and use than our old app. We sincerely hope you like what you see!

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If you were a TouchBanking customer, you should have been prompted to update your app the first time you launched the app on or after May 28. For those of you new to mobile banking, you can download VCNB Mobile from your app store. Once the app is downloaded, you will be asked to enter your access ID which is the same as your Online Banking username. You will then be prompted to answer one of your previously set security questions before entering your password.

If you haven’t used our mobile banking service, you may be wondering why this is such big news.

Truth be told, we couldn’t be more excited. Mobile banking is one of the fastest growing segments in banking and our VCNB Mobile has capabilities that allow us to compete with the big banks while still providing you with the great customer service of a small town bank.

With mobile banking, you can check balances, transfer funds, pay bills and more! Plus, you can use the app and the camera on your smart phone to deposit checks into your account for just .50 cents per deposit.

Remember, with VCNB Mobile you can tend to your money and accounts from anywhere in the world that you can use your phone or tablet. From a deck chair at the beach, to your comfy chair at home, to the front row at the PTA meeting, VCNB Mobile is there for you.

Here are the instructions for getting started:

– Visit your phone or tablet’s app store and download VCNB Mobile

– Enter your Access ID (online banking username)

– Answer your previously set Online Banking security question

– Enter your Online Banking Password

Have questions or need assistance? Contact our Customer Service Department via phone at 1-800-542-5004 or by Online Chat from our website!

Vroom, Vroom! Rev Up Your Wallet With Extra Cash!

Posted on June 5, 2014 by vcnbfamily

Lots of people are taking advantage of our current checking account promotion. Have you heard about our Rev Up Your Summer Road Trip special?

Now through the end of this month we are offering a $150 bonus for anyone who opens a Checking My Way account online and who signs up for direct deposit.

This account is popular among our customers for its flexibility and options. With Checking My Way, you are not required to maintain a minimum balance and there are no fees if you take electronic statements. If you prefer to have a paper statement mailed to you each month, the cost is $3 per month without check images and $5 per month with check images.

In addition, we provide all VCNB customers with free Online Banking, Bill Pay and Mobile Banking, giving you access to your accounts 24-hours a day. With Mobile Deposit, you can deposit a check by taking a picture of it with your mobile phone.

Through our Rev Up Your Summer Road Trip special, if you open a Checking My Way Account online you will receive $100. Sign up for direct deposit and receive an additional $50.

Some limitations apply and a one hundred dollar deposit is required at account opening. To learn more, see the rules pictured below or click here to get started.

Rev Up Your Road Trip With A New Account At VCNB

Posted on May 9, 2014 by vcnbfamily

Are you thinking about opening a new checking account? Now may be the time. We are currently offering a $150 bonus for anyone who opens a Checking My Way account online.

Why open a Checking My Way Account? Besides the fact we are offering you a bonus to open, this account is flexible and offers you choices to help make it your own.

With Checking My Way, there is no minimum balance required and there are no fees for electronic statements. If you would like to have a paper statement mailed to you each month, the cost is $3 per month without check images and $5 per month with check images.

All VCNB accounts provide customers with free Online Banking, Bill Pay and Mobile Banking, allowing access while at home or on the go. Mobile Deposit will give you the option of depositing a check by taking a picture of it with your mobile phone.

We think this account has many great options and may be a good fit for you. Right now we are offering an online special for Checking My Way. Through our Rev Up Your Summer Road Trip special, if you open a Checking My Way Account online you will receive $100. Sign up for direct deposit and receive an additional $50.

Some limitations apply and a one hundred dollar deposit is required at account opening. To learn more, see the rules pictured below or click on this link to get started.

Heartbleed Bug Does Not Impact VCNB Online Banking

Posted on April 18, 2014 by vcnbfamily

In the news as of late, the Heartbleed Bug has caused concern to many of our customers. While it is important to learn about the many facets of this particular vulnerability, we want you to rest assured that The Vinton County National Bank is aware and monitoring the Heartbleed Bug as it pertains to customer information.

Please rest assured that our Online Banking Applications are not vulnerable to the Heartbleed Bug. However, it is recommended that you change your online banking password. Reason being, consumers have a tendency to use the same password among many websites, some of those susceptible to an attack.

To change your password, please log-in to your online banking and click the options tab. As a reminder, please do not ever change your password via a link in an email or give out your online banking credentials over the phone or via text message. It is the policy of VCNB to never solicit your online banking password, social security number or account numbers via telephone, text or email.

As a service to our customers, we strongly recommend you stay abreast of the situation with the Heartbleed Bug. Please change your passwords on those sites they feel have been effected. It is always a good rule of thumb to change your passwords frequently and to avoid using a password more than once.

Checking My Way: Flexible and Easy

Posted on March 5, 2014 by vcnbfamily

Have you heard about our Checking May Way account? We really like the flexibility and options this account provides!

The account comes with a standard debit card but for a $5 fee that can be upgraded to a vanity debit card.

Free Online Banking, Bill Pay and Mobile Banking will help you to stay connect on the go and from anywhere you have internet access. Plus, Account Alerts can help you stay in the know about what’s happening with your account with various kinds of transactions.

Another great feature is Mobile Deposit which is available with our Touch Banking app. This allows Checking My Way customers to deposit a check by taking a picture of it with their mobile phone.

This is a terrific account for people of all ages and for anyone looking for an account that allows them choice in features. Are you ready to sign up? Click here to open your account online today! We also welcome you into our 13 branches to sit down with a New Accounts Representative and receive the personal service you deserve.

Sign Up For Mobile Money Today

Posted on January 30, 2014 by vcnbfamily

Have you ever needed to make a payment or check an account balance at VCNB and wished you could do it from your smart phone? Now you can! Signing up for our Mobile Money is incredibly easy and can be done in just a few easy steps.

The first step to using Mobile Money is that you need a mobile phone with internet capabilities and you need to be enrolled in our online banking service.

Follow these instructions to get our Mobile Money app:

– Go to the App Store or Google Play and download Touchbanking.

– Enter the app code VCNB1867 and your online banking ID.

– Answer your previously set security question.

– Enter your online banking password.

Follow these instructions to enroll in our Mobile Browser Banking or Text Messaging.

– Log in to Online Banking.

– Select the Options tab.

– Click on Mobile Settings.

– Enter phone number and have your mobile device on hand.

– Choose either Mobile Browser Banking or Text Messaging.

– Select accounts to view by phone.

– Read and accept mobile agreement.

Look for a text message to confirm enrollment with a web site address. Save it to your favorites for browser banking.

With just these few easy steps you will be ready to view balances, transfer funds, pay bills, deposit checks and do more with VCNB on your mobile device!

Watch this video to learn more about Mobile Money or click here to read frequently asked questions. Standard messaging and data rates may apply.

Member FDIC

Simplify Your Money on the Go

Posted on January 8, 2014 by vcnbfamily

What if we told you there was a way to automate your finances, deposit a check and pay bills without picking up a pen or buying a stamp? What if we told you these services are available to all of our online and mobile banking customers?

These services are available any time of the day or night when you have internet or mobile phone access. From home, from the office or from your poolside vacation, if you have internet or phone service, you have the ability to manage your money at VCNB!

Mobile Deposit and Mobile Money – You can deposit a check, schedule bill pay, check account balances and more using your smart phone at VCNB! Just download our Touch Banking mobile app and login to your account to get started. One of our newest services, Mobile Deposit, allows you to deposit a check with your smart phone. It’s as easy as taking a picture! There is a .50 cent per transaction fee. Also, you must endorse the check with your name and the phrase “For Mobile Deposit Only.”

Learn more about mobile deposit and mobile banking here!

Bill Pay – Have a fistful of bills and no stamps? No worries. Bill Pay allows you to schedule a single payment or ongoing payments for bills like utilities, the dentist and credit card. There is a $3 a month dormancy fee if you don’t use the service every 30 days but we believe you will fall in love with the convenience and cost savings and use it for all your bills. Think of the money you will save on stamps, checks and envelopes over a year!

Popmoney – Do you owe money to a friend or relative? You can use Popmoney ® personal payment service from VCNB Bill Pay to send them funds using just their email address or mobile phone number. There is a .50 cent fee for each transaction. Watch this video to learn more about Popmoney and Bill Pay!

Scheduled Transfers – Your New Year’s Resolution for 2014 is to build your emergency savings but you’re not doing so great remembering to save the funds? Automate the process by setting up scheduled transfers from your checking to your savings! You can also schedule a single transfer at your convenience.

Account Alerts – Want to know when a check clears or when there’s a debit card transaction involving your card? Do you need a reminder when your mortgage is due or when funds are getting low in your account? Set up account alerts for free! You can receive requested alerts by text or by email.

We love to see our customers in our bank lobbies but understand that life is busy and you don’t always have time to come to the bank. Banking on the go will help you stay on top of your money anywhere, anytime! Visit us at http://vintoncountybank.com/ to open an account, chat with customer service and learn more about all of these services today!

VCNB is Member FDIC. Equal Housing Lender. Standard data and messaging rates may apply to mobile services.

VCNB Family

Our Family Serving Your Family Since 1867

Tag Archives: Mobile Banking