A Quick Look: Simplify Your Banking

Most of us lead busy lives. In the spirit of Simplify Your Life Week, we wanted to do a quick summary of some ways you can simplify your banking and {hopefully} free up time for things that are important to you.

Online and Mobile
Gone are the days you have to wait for the mailman to bring your monthly statement. You can still do this but you can also just log in to your online account and see your current balance, past statements, current statement and even pay bills, open an account or prequalify for a loan. It’s free and easy to use our website, plus it gives you greater control over your own money. With VCNB Mobile, you’ll find a one stop shop for your quick banking needs. This is free app gives you access to your deposits and loans from your mobile device. Here you can also pay bills, transfer funds and even deposit a check. It’s like carrying around the bank on your phone.

Want to know more? Here are some specifics!

Online Bill Pay
Many customers seem to think Online Bill Pay is the greatest thing since sliced bread and we are inclined to agree. Set up recurring bills to automatically pay at your convenience or log in and pay a single bill. Either way, it saves using checks and stamps. It also guarantees your payment will be taken from your account when you say. It’s free as long as you use it at least once a month. The great thing about Bill Pay is that it requires so little effort and time to keep paying bills within your complete control.

Popmoney® personal payment service
While Bill Pay helps you pay bills, Popmoney allows you to send funds electronically to individuals. All you need is the person’s email address or mobile phone number. They will receive a text or email notification that your money is waiting for them. They can deposit the money into the checking or savings account of their choice.

Mobile Deposit
Have a check but no time to hit the bank? Deposit it using VCNB Mobile and the camera on your mobile device. You can deposit funds in to the VCNB checking or savings account of your choice for free!

Account Alerts
You don’t even have to log in to keep up with activity related to your checking account, savings account, certificate of deposit or loan. There are nineteen notifications to choose from, allowing you to receive an email or text for activity that interests you. Want to know when your debit card is used or when your checking balance dips below a certain amount? Request reminders for when your loan payment is due or late and even get an alert when your CD is about to mature. Sign up for this free service online.

A Few More Things
Our website and mobile app provide a host of other ways to simplify your banking and save you money. For example, if you’re in the market for a new home, use our online pre-qualification to learn how much you can afford. Open accounts online, track the UChoose Rewards® you earn with Rewards Checking, request a credit increase for your credit card and even chat online with someone in customer service!

Life is too short to waste time on banking. Streamline your banking and your money management with these and other great products at VCNB!

VCNB Business Banking: On Your Corner and In Your Corner

If you own or manage a business you could probably write a book about everyday headaches like tax laws, payroll and managing people.

However, we don’t want your banking experience to be a chapter in that book. In fact, we want to make your life easier and banking more pleasant. That’s why we are constantly looking for better ways to serve our businesses customers. Just this year we restructured our business accounts so that we can do just that.

As your community bank, we want to help your business grow and prosper. We want banking to be one of the easiest things you deal with in your fast-paced day.

In fact, we don’t want you to think of us just as bankers who handle paperwork and wait on customers. We want to be your ally.

We want to help you build your business and we want to see you succeed. As a leader in advanced technology and new services, we help large and small businesses every day. As a community bank, we offer personal service that will make you feel comfortable and appreciated.

At VCNB, you can have a conversation with a real person who can address your real problems and help you set up services that will make your real life a little easier. We know you’re busy. We know you’re up early and hard at work before a lot of folks have their first cup of joe. We know your schedule isn’t always flexible. That’s why we keep skilled people on hand to assist with your business banking needs, people who will respect your time and deliver the solutions you need.

Speaking of solutions – did you know that you can deposit checks from the comfort of your office? No need to leave work for a bank drop when you can do it while minding the shop. Did you know that we offer a payroll service or that we now have a Rewards Checking account for businesses? We even have a fraud detection tool that protects against altered checks and counterfeit check fraud. The list of perks that come with our new Business Rewards Checking and Business Rewards Checking Plus is too long to cover here!

We like to say that we’re “On Your Corner and In Your Corner.” This isn’t just an advertising line. With sixteen convenient locations, there’s a VCNB banking center somewhere close to you. Stop by the bank in your neighborhood or give us a call to get started. Learn more about business banking opportunities by visiting our website.

 

 

Teach Teens Money Skills With Student Checking

Every parent wants their child to succeed in life. One way to help them get off on the right foot is to give them a strong financial foundation on which to stand, build and grow. That does not necessarily mean giving them a lot of money but instead helping them understand how to use and manage the money they do have.

Whether they have just a small weekly allowance, pay from an after school job, or have a large savings, it is important for young people to spend their teen years learning how to pay for things and how to manage a checking or savings account.

One way to accomplish this is to help them open a Student Checking My Way account at VCNB. This account is designed especially for teens ages 14-17 and provides them with access to a traditional checking account with mobile and online banking, a debit card and account alerts.

Young customers will have access to a debit card and the spending abilities that come with it.

The account also comes with a host of ways to safely monitor activity and to manage the account electronically. Account alerts can be set to notify you or your teen of account activity. Sign up to receive a text or email for a variety of account activities including whenever the debit card is used or when the balance falls below an amount that you set.

Online banking and mobile banking make it easy to see where and when money is spent, to transfer funds between accounts and to view bank statements.

We encourage parents and teens to work together so that young people are experienced at handling their bank account and prepared to manage their funds by the time they graduate high school. This very basic step can make a tremendous difference when a young graduate is venturing out into the world.

Remember though, a parent or guardian must be made joint account owner. This account can be opened online or in any of our sixteen banking centers.

 

 

 

 

 

 

 

 

 

What’s On Your Wish List?

2017 Construction & HELOC - VCNB (Rt. 93S & Rt. 50 Clear Channel Lamar)

What’s on your wish list? A big kitchen for family meals? Perhaps a new garage to protect your vehicle from the weather? How about a pool just in time for summer parties? With a Home Equity Loan at VCNB, you can make these dreams come true. Open a new Home Equity Line Credit before April 30 and receive an introductory Annual Percentage Rate (APR) of 2.99%.

A Home Equity Loan or HELOC is a revolving form of credit that uses your home as collateral. The amount of your credit line depends on how much equity you’ve built up in your home. Lots of homeowners enjoy using the equity they have achieved in their homes to make improvements that will increase their resale values or enhance their quality of life.

Click here to learn more about our current special.

Want to speak with a lender? Contact your local VCNB office or chat with a lender from our website!

 

 

 

 

 

 

 

 

 

Lender Speak: Tips For Choosing A Contractor

You’ve picked out your building site, you have your house plans and you’re ready to build a home. Congratulations! You must be excited! New home construction is one of the most exciting projects that our lenders get to work on. It’s also one of the most complex and has potential to be frustrating. That’s where a seasoned lender and a good contractor come in. VCNB employs some smart lenders who have been in this line of work for a lot of years. Today, we asked a few of them to weigh in with their tips for choosing a good contractor.

“My best advice is to take your time and ask lots of questions. First, get an estimate from more than one contractor and look at their history. You want to use a contractor with a solid history and not someone doing their first job. Another important thing to do is to look at other jobs they have done.”
Fred Wright

Fred works at our VCNB Loan Production Office on Veterans Drive in Jackson.

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“Interview and meet with a lot of different builders. Look for a builder you will connect with and who you trust will meet your expectations.”
Donna Kopis

Donna works at our Friendly Bremen Banking Center on East Main Street in Lancaster.

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“Choosing the right builder is the biggest decision one will have to make when building a home. I suggest speaking with multiple builders. Then choose one you feel you can trust to build the home the way you want and in a timely manner. It is vital to choose the builder who communicates clearly with you.”
Chris Coryea

Chris works at our Canal Banking Center on Prentiss School Drive in Canal Winchester.

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“I have been fortunate to be involved in construction lending for nearly 20 yrs. Though customers may not realize it, a seasoned construction lender can help the process of building a home go smoother by helping them avoid common pitfalls and helping maintain the relationship between customer, lender, and contractor. Customers should be prepared to do a good deal of homework up front and that includes choosing the right contractor. The wrong contractor will make the project a nightmare very quickly and a struggle to complete. I encourage the customer to ask for references from the contractor and go look at some of their work including some projects that are in the process of being completed. Also, ask your lender about the contractor you are considering. If the lender is not familiar with the contractor, they will need to meet to make sure they are agreeable to our procedures. Those procedures are there for a reason and can help make sure we get a finished project. Ultimately, the customer and the bank are at risk until we get a finished project and neither of us want an unfinished home.”
Joe Risch

Joe works at our Pickaway County Banking Center on Court Street in Circleville.

Mobile Deposit Is Now Free!

Mobile Deposit is now FREE! Yes, you read that correctly! You spoke and we listened. Mobile Deposit is now available free of charge to customers who use our mobile app.

This is just one way we’re saying thanks this holiday season to all our loyal customers who enjoy using this convenient product.

If you haven’t tried mobile deposit yet, you really should check it out. This feature uses your phone’s built in camera to take pictures of your check. It submits the images electronically to make a deposit to the checking or savings account of your choice.

Here are the directions for use:

  1. Log in to the VCNB Mobile Application on your phone.
  2. Select Deposits
  3. Select New Deposit.
  4. Choose the account to deposit.
  5. Enter the amount of the check.
  6. Endorse the check with signature and write “For Mobile Deposit Only.”
  7. Capture pictures of the front and back of the endorsed check.
  8. Confirm deposit details and click Yes to complete.

That’s it! The process takes just a few minutes and saves you a trip to the bank. Best of all, now it’s free!

 

 

 

 

Make The Holidays Easier With VCNB

Tis the season for holiday giving and that means you’ll probably be doing a lot of spending. VCNB has a product called Popmoney® personal payment service that is perfect for the holidays and today we’re talking about three times it might come in handy for you!

This service allows you to send money to another person electronically. All you need is the mobile phone number or email address to send the funds and it’s easy for them to have it deposited into the bank account of their choice. Each transaction costs just .50 cents, making it an affordable, easy and relatively quick way to get money to another person. Popmoney can be used from our mobile app, VCNB Mobile or through Online Bill Pay so you can literally send funds at any time.

Shared Gift Giving – In a lot of workplaces, co-workers combine their resources to buy their boss a nicer gift. If you’re like a lot of Americans, you may not carry a lot of cash or your checkbook to work. Pay your share by sending your contribution electronically to the person collecting the funds.

Festive Meal With Friends – Your group is going out for dinner to celebrate but the restaurant requires a party of your size pay on one check. Don’t make your friend who’s footing the bill wait for your share! Just send them the funds via Popmoney, right there from the dinner table!

Last Minute Gift  – Forgot to buy a gift for someone on your list? No sweat! You can use Popmoney to send them cash, along with a holiday greeting!

Remember, you can also use Popmoney to request funds! Say you’re in charge of buying mom and dad’s gift from you and your siblings. Let your brothers and sisters know how much they owe by sending a request via Popmoney. They can respond to that request directly, and send the money right back to you. No muss, no fuss and no excuse for your baby brother not to pay his share!

How might you use Popmoney this holiday season? Tell us in the comments section below!

VCNB Debit Cards: Fraud, Frozen Cards And How To Prevent This From Happening To You

Our customers are mobile. They travel around the neighborhood, the nation and the globe. As they go about their day, working, running errands and having fun, we find that our customers are relying on their debit and credit cards as a primary form of payment and we love that! We are glad when our customers are so comfortable with VCNB that they want to use our cards.

Yet we want to remind customers that technology is not flawless and that on occasion, paying with your card isn’t possible. In fact, there are a few things we hope you will remember.

Fraud is rampant in our society today. That’s why we have 24-hour fraud protection for our customers. When our Fraud Department sees suspicious activity, they will take steps to protect you. That means the suspicious charge could be declined. It means our Fraud Department will attempt to call you to confirm the purchase and that means they will turn off your card if they cannot reach you. We understand this can be an inconvenience but most customers would prefer to be inconvenienced for a few minutes rather than have a stranger stealing their money.

Sometimes whatever caused the red flag is indeed fraudulent activity. Sometimes it’s really the customer, just spending outside their regular pattern or with a retailer that is known for higher than normal rates of fraud.

For example, if you buy gasoline in Lancaster, Ohio and ten minutes later a charge in California shows up on your card, there will be suspicion of fraud.

When there is a suspicious charge we will call whatever number you have on file with the bank. If you’re out shopping and the only number we have is your landline, you have no way of knowing there’s an issue until your card is declined. When you get home you’ll find a message that provides a case number and requests a return call for something we could have cleared up while you were at the register.

That’s why we ask our customers to provide their mobile phone number. This is an easy way you can do your part in keeping your accounts safe while minimizing the inconvenience.

We also cannot stress enough the importance of carrying a second form of payment. We’ve known customers to travel hundreds of miles from home with nothing in their wallet but a single piece of plastic. If catastrophe strikes and your card is lost, stolen or shut off because it was victim to fraud, you may find yourself in dire circumstances. Always carry a second form of payment – a little cash or another card will be a lifesaver if you have issues with your favorite card.

Now through the end of 2016 we are offering VCNB prepaid gift cards with no purchase fees. Accepted anywhere that Mastercard® can be used, these gift cards are a terrific second form of payment.

Also remember that if your card is declined, repeatedly swiping your debit card will not make it work and may even cause your card to be turned off. Instead, contact your local branch or Customer Service  during business hours or our Fraud Department at 1.800.262.2024.

We know our customers love the convenience of swiping their card. We love it too! Just remember to protect yourself by carrying that emergency second form of payment and by giving us your mobile phone number.

 

VCNB Is Saying Thanks!

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November is the month of Thanksgiving and we want to use this time to thank our customers for another great year. As a community bank we have the opportunity to not just meet our customers, but to get to know them, and we can say with certainty that some truly wonderful people bank with VCNB.

Here’s how we’re saying thanks:

Earn 5,000 Points – Customers both new and existing can earn 5,000 bonus points by opening a Rewards Checking account online now through the end of the year. Rewards Checking has been extremely popular with our customers and employees because it provides the opportunity to earn UChoose® Rewards Points for every day banking habits. That means you can earn points for dollars spent with your debit card, for using Bill Pay and other VCNB products.  Those points can be used for gift cards for your favorite restaurants and retailers, for gifts, travel and even cash back! Click here to learn more about Rewards Checking.

Free Mobile Deposit – Mobile Deposit is now free for VCNB Mobile customers! Use the camera on your smart phone to take pictures of your check inside the VCNB Mobile app. Your check is deposited into the checking or savings account of your choice, saving you a trip to the bank!

No Purchase Fee Gift Cards – We all have folks on our list who are hard to buy for or who simply like to receive gift cards for holidays and birthdays. Through December 31, our VCNB prepaid gift cards are now free of purchase fees. These cards can be used anywhere that Mastercard© is accepted. Secure, even for online purchases, this is a great gift for anyone. Prepaid gift cards are available in any denomination up to $1,000.

Giving Back – We try to be good neighbors by supporting community organizations and events throughout the year. During the holidays we like to partner with our customers to help some special organizations that are close to our hearts. Every VCNB office is accepting monetary contributions to assist a local organization including food banks, Project Backpack and even a local humane society. Stop by your local office to find out what we’re doing in your neighborhood.

Contests – Throughout November and December we are giving away a $100 gift card every week to one lucky winner on Facebook. Visit our page to learn more about our weekly contests! 

We love our customers and hope you will love the things we are doing to say thanks!  Learn more by clicking here!