Card Valet Is Now Part Of VCNB Mobile!

Many of our customers have been using a mobile app called Card Valet to exercise control over their VCNB cards. The app is genuinely useful because it allows you, the customer, to turn your card off when you’re not using it, to set spending limits and to even determine where your card can be used.

In this age of fraudulent activity, this app has been a sensation among customers who use it.

So, many of you will be pleased to know that Card Valet services are now part of the bank’s mobile app, VCNB Mobile. No more will you need two separate apps – our app does all the work!

Here’s what that means to you:

Get started by logging in to VCNB Mobile. If you don’t currently use the app, read more about the app and how to get it by clicking here.

On the Accounts Page, find and select the Manage My Cards option at the bottom.

On the next page you can set rules for each card attached to your account. Each card is treated individually, making it easily customizeable.

One of the most popular features is the Block Card option. This allows you to temporarily block transactions except pending or recurring transactions. By blocking the card, you are essentially turning the card off. It takes just a few seconds to turn it back on so some customers turn their card on while they stand in line and turn it back off again when they’re done using it.

The Set Card Limits option is also useful. Here you can set it so that a single transaction cannot exceed an amount you choose. You can also block card transactions outside a defined geographic area or limit the merchants where your card can be used. There are several categories to choose from including restaurants, department stores, groceries, gas stations and entertainment. You may want to block all categories except gas stations and groceries. It’s up to you! Easily turn off and on categories at your convenience!

As always, you can use Online Banking to set Account Alerts for a number of reasons, including alerts to notify you when your card has been swiped or when a purchase as cleared.

This is just one of many ways VCNB is working to make banking easier and safer for you! Check out these new options in VCNB Mobile and tell us what you think!

 

VCNB Mobile: Banking Made Easier

If you hang around our Facebook page very long, you will figure out that we are enamored with VCNB Mobile, our mobile banking application. With VCNB Mobile, you can access your account information with a password or even with your fingerprint, if your phone allows. There are tons of features that make this a quick and easy way to securely access your banking information.

As you might expect, you can transfer funds among accounts, check balances and pay bills but did you know about these other features?

Instant Balance
Just need to know your balances? Simply tap the icon at the top of your log in screen to securely view your balances!

Mobile Deposit
Use your mobile phone to deposit a check! Mobile Deposit uses your phone’s built in camera to take pictures of your check and submits the images electronically to make a deposit to your desired checking or savings accounts. When using Mobile Deposit, remember to endorse your checks “For Mobile Deposit Only” for them to be accepted.

CardValet
A relatively new feature in VCNB Mobile is something called CardValet. This feature allows you to easily safeguard your card information. CardValet allows you to deactivate your debit card when it’s not in use. Protect your debit card against fraud and theft by turning it on and off, limit international purchases and be selective about what merchants you allow or how much can be spent in a single purchase.

Want to try it out? Installing VCNB Mobile is a simple four step process! This mobile banking application requires a phone running an operating system that supports application downloads and may require a data services plan.

How To Install

  1. Visit your phone or tablet’s app store and download VCNB Mobile
  2. Enter your Access ID (online banking username)
  3. Answer your Online Banking security question (previously set)
  4. Enter your Online Banking password

There is no charge for VCNB Mobile or for Mobile Deposit. Learn more about VCNB Mobile and many of its features by watching a video here!

 

 

 

 

 

 

 

 

A Quick Look: Simplify Your Banking

Most of us lead busy lives. In the spirit of Simplify Your Life Week, we wanted to do a quick summary of some ways you can simplify your banking and {hopefully} free up time for things that are important to you.

Online and Mobile
Gone are the days you have to wait for the mailman to bring your monthly statement. You can still do this but you can also just log in to your online account and see your current balance, past statements, current statement and even pay bills, open an account or prequalify for a loan. It’s free and easy to use our website, plus it gives you greater control over your own money. With VCNB Mobile, you’ll find a one stop shop for your quick banking needs. This is free app gives you access to your deposits and loans from your mobile device. Here you can also pay bills, transfer funds and even deposit a check. It’s like carrying around the bank on your phone.

Want to know more? Here are some specifics!

Online Bill Pay
Many customers seem to think Online Bill Pay is the greatest thing since sliced bread and we are inclined to agree. Set up recurring bills to automatically pay at your convenience or log in and pay a single bill. Either way, it saves using checks and stamps. It also guarantees your payment will be taken from your account when you say. It’s free as long as you use it at least once a month. The great thing about Bill Pay is that it requires so little effort and time to keep paying bills within your complete control.

Popmoney® personal payment service
While Bill Pay helps you pay bills, Popmoney allows you to send funds electronically to individuals. All you need is the person’s email address or mobile phone number. They will receive a text or email notification that your money is waiting for them. They can deposit the money into the checking or savings account of their choice.

Mobile Deposit
Have a check but no time to hit the bank? Deposit it using VCNB Mobile and the camera on your mobile device. You can deposit funds in to the VCNB checking or savings account of your choice for free!

Account Alerts
You don’t even have to log in to keep up with activity related to your checking account, savings account, certificate of deposit or loan. There are nineteen notifications to choose from, allowing you to receive an email or text for activity that interests you. Want to know when your debit card is used or when your checking balance dips below a certain amount? Request reminders for when your loan payment is due or late and even get an alert when your CD is about to mature. Sign up for this free service online.

A Few More Things
Our website and mobile app provide a host of other ways to simplify your banking and save you money. For example, if you’re in the market for a new home, use our online pre-qualification to learn how much you can afford. Open accounts online, track the UChoose Rewards® you earn with Rewards Checking, request a credit increase for your credit card and even chat online with someone in customer service!

Life is too short to waste time on banking. Streamline your banking and your money management with these and other great products at VCNB!

Mobile Deposit Is Now Free!

Mobile Deposit is now FREE! Yes, you read that correctly! You spoke and we listened. Mobile Deposit is now available free of charge to customers who use our mobile app.

This is just one way we’re saying thanks this holiday season to all our loyal customers who enjoy using this convenient product.

If you haven’t tried mobile deposit yet, you really should check it out. This feature uses your phone’s built in camera to take pictures of your check. It submits the images electronically to make a deposit to the checking or savings account of your choice.

Here are the directions for use:

  1. Log in to the VCNB Mobile Application on your phone.
  2. Select Deposits
  3. Select New Deposit.
  4. Choose the account to deposit.
  5. Enter the amount of the check.
  6. Endorse the check with signature and write “For Mobile Deposit Only.”
  7. Capture pictures of the front and back of the endorsed check.
  8. Confirm deposit details and click Yes to complete.

That’s it! The process takes just a few minutes and saves you a trip to the bank. Best of all, now it’s free!

 

 

 

 

Banking For College Students

If you’re headed off to college this fall, you’ve probably signed up for your classes, picked up supplies for your dorm room and are packing up to leave soon. But have you thought about how to manage your money or how to get money from home?

Electronic banking has done wonders for us all, making it easier to manage our money and even to receive money from others. Here are some VCNB products that will make your financial life better:

Checking Account
Everyone needs a checking account. Even if you don’t have a job or a lot of money to manage, a checking account is the best way to handle the funds you have. A Checking My Way or Rewards Checking account are great options for most young adults. Click here and select “Checking Accounts” to learn about these accounts and to open online!

VCNB Mobile/Online Banking
teenager laptop cell phone headphones.jpgYou may be far from home but we offer two convenient tools for accessing your money 24/7 from anywhere your smartphone or computer works. Login to your accounts at www.VCNBfamily.com or with VCNB Mobile, our easy to use mobile app. Here you can check balances, transfer funds, pay bills and a deposit a check with Mobile Deposit. You can also access Popmoney® personal payment service. Not sure what all this means? Keep reading. We’ll explain!

Transfers
With online and mobile banking, you can transfer funds between your accounts. Say you saved all your graduation cash in your savings account but need some to buy a textbook or pay for a movie ticket. You can easily and quickly transfer the funds into the account where you need them. It’s easy and a free service.

Account Alerts
Since this is your first time managing money on your own, it’s a good idea to keep a sharp eye on what you’re doing. You can set up account alerts to tell you when your balance falls below a certain amount of money, when your debit card has been used to make a purchase and when a deposit is made to your account among other things. There are nineteen different types of account alerts,  each of which can be sent via text or email free of charge.

Popmoney
Popmoney® personal payment service allows you to securely send and receive money quickly, using just the recipient’s email or mobile phone number and your own VCNB checking or savings account. A lot of our customers use it to pay back friends and family or to send gifts. We also have many parents and grandparents who use it to send money to their college students who are always grateful for the extra cash! There is a fee of .50 per transaction and you can learn more about it here.

Reloadable Card
A Reloadable Mastercard© is a good option for those who do not qualify for a traditional checking or who don’t want one for fear of accidental overdraft. This card is accepted anywhere that takes Mastercard but is loaded for a specific amount of money. Once it’s spent, it’s gone and there is no risk of overdrawing an account. Funds can be directed deposited or be added as you wish. Reloadable cards are great for college students as parents are able to deposit money as needed. You must be 18 years of age to purchase and there is a $5.99 purchase fee and other fees related to reloading and maintaining this card. Click here for complete details including fees.

At VCNB we are excited to see young people venture out on their own and will be glad to help you get started by answering questions and setting you up with VCNB accounts and other products. Give us a call or stop by our office to talk to an experienced account representative today!

 

 

Have you tried VCNB Mobile?

Have you tried VCNB Mobile? We’ve had a mobile app for some time now but introduced a new and improved app earlier this year. We couldn’t be happier with how easy the app is to use or how customers are reacting to it.

With VCNB Mobile, you will find streamline access to your account information, literally at the tip of your fingers. Once you login, you can view account balances, transfer funds, send funds with Popmoney® Personal Payment Service and pay bills with Online Bill Pay. You can also deposit checks using mobile deposit.

No matter where you go in the world, if you have a mobile device with data or internet service, you can bank with VCNB. Popmoney to your buddy from the movie theater line, transfer funds from the breakfast table and deposit a check on a rainy Monday when you just don’t feel like going to the bank.

It’s easy, quick and convenient.

Ready to get started?

To install VCNB Mobile, visit your phone or tablet’s app store and download VCNB Mobile. When prompted, enter your online banking username and then answer the online banking security questions you set when you registered for online banking. Then enter your Online Banking password! It’s easy and quick to get started and simple to use!

Want to learn about more VCNB products and the things we can do for you? Click here to get started!

VCNB introduces new mobile app

Move over TouchBanking – there’s a new app in town!

VCNB Mobile is now available to make your mobile banking experience better than ever! This free app allows you to bank on the go using your favorite mobile device. Most tablets and smart phones are supported including Apple, Android and Amazon.

The new app was introduced last week to replace TouchBanking. It is designed to be easier to find and use than our old app. We sincerely hope you like what you see!

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If you were a TouchBanking customer, you should have been prompted to update your app the first time you launched the app on or after May 28. For those of you new to mobile banking, you can download VCNB Mobile from your app store. Once the app is downloaded, you will be asked to enter your access ID which is the same as your Online Banking username. You will then be prompted to answer one of your previously set security questions before entering your password.

If you haven’t used our mobile banking service, you may be wondering why this is such big news.

Truth be told, we couldn’t be more excited. Mobile banking is one of the fastest growing segments in banking and our VCNB Mobile has capabilities that allow us to compete with the big banks while still providing you with the great customer service of a small town bank.

With mobile banking, you can check balances, transfer funds, pay bills and more! Plus, you can use the app and the camera on your smart phone to deposit checks into your account for just .50 cents per deposit.

Remember, with VCNB Mobile you can tend to your money and accounts from anywhere in the world that you can use your phone or tablet. From a deck chair at the beach, to your comfy chair at home, to the front row at the PTA meeting, VCNB Mobile is there for you.

Here are the instructions for getting started:

– Visit your phone or tablet’s app store and download VCNB Mobile

– Enter your Access ID (online banking username)

– Answer your previously set Online Banking security question

– Enter your Online Banking Password

Have questions or need assistance? Contact our Customer Service Department via phone at 1-800-542-5004 or by Online Chat from our website!