VCNB introduces new mobile app

Move over TouchBanking – there’s a new app in town!

VCNB Mobile is now available to make your mobile banking experience better than ever! This free app allows you to bank on the go using your favorite mobile device. Most tablets and smart phones are supported including Apple, Android and Amazon.

The new app was introduced last week to replace TouchBanking. It is designed to be easier to find and use than our old app. We sincerely hope you like what you see!

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If you were a TouchBanking customer, you should have been prompted to update your app the first time you launched the app on or after May 28. For those of you new to mobile banking, you can download VCNB Mobile from your app store. Once the app is downloaded, you will be asked to enter your access ID which is the same as your Online Banking username. You will then be prompted to answer one of your previously set security questions before entering your password.

If you haven’t used our mobile banking service, you may be wondering why this is such big news.

Truth be told, we couldn’t be more excited. Mobile banking is one of the fastest growing segments in banking and our VCNB Mobile has capabilities that allow us to compete with the big banks while still providing you with the great customer service of a small town bank.

With mobile banking, you can check balances, transfer funds, pay bills and more! Plus, you can use the app and the camera on your smart phone to deposit checks into your account for just .50 cents per deposit.

Remember, with VCNB Mobile you can tend to your money and accounts from anywhere in the world that you can use your phone or tablet. From a deck chair at the beach, to your comfy chair at home, to the front row at the PTA meeting, VCNB Mobile is there for you.

Here are the instructions for getting started:

– Visit your phone or tablet’s app store and download VCNB Mobile

– Enter your Access ID (online banking username)

– Answer your previously set Online Banking security question

– Enter your Online Banking Password

Have questions or need assistance? Contact our Customer Service Department via phone at 1-800-542-5004 or by Online Chat from our website!

2 thoughts on “VCNB introduces new mobile app

    • Hi Kimberly! We are terribly sorry the app isn’t available for your phone at this time. Our provider is working to make VCNB Mobile available to all phone types but we have no completion date at this time. We encourage you to check back periodically to see if it’s available and to continue using our the browser version of our website. Thank you for your feedback and, again, we do apologize for the inconvenience while you wait.

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