Debbie Pickett Will Retire Friday

It’s a new year and soon to be a fresh start for Debbie Pickett who will retire tomorrow. She joined the bank family nearly twenty years ago when she came in to do some business and was invited to apply for a job. That was twenty years and a few job titles ago. While she still enjoys her job, she says it is time to go.

“I had it in my mind that I would retired at 65 and I’m almost there,” she said. “After all, you have to weigh how long you want to work with what you want to do when you finally retire and have time to do the things you enjoy.”

Debbie Picket RetiresDebbie started out as a teller at the Friendly Bremen Banking Center on West Fair in Lancaster.  Since that beginning in 2001, she has taken on other new and challenging positions both on the front line and behind the scenes. “Friendships grew with staff and customers. I have deep respect for those working on the front line. I became the receptionist there before moving to the East Main branch as Ned Hinton’s processor for several years. I learned so much from different seasoned employees which helped me later as I was promoted to a loan officer.”

She went on to serve as Branch Manager at our West Fair location but had developed a curiosity about the bank’s Indirect Department.

“I thought it was interesting, working with all our dealers. I was able to join the department full time in 2015 and have enjoyed working with our dealerships to grow our relationships for auto and other financing opportunities,” she recalled. “I like the relationship that we build with our dealers that provide trust and loyalty to us which in turn provides us with new customers to offer our services to. They choose to do business with us from our personal attention and reputation of good service.”

Before joining the bank family, Debbie had a varied career that started when she was a young car hop at Kenny’s, a popular hangout on Memorial Drive before she went into office supplies and even funeral planning. “I have always worked. It’s exciting to think I won’t have to anymore but it’s strange at the same time. What will it be like to not get up and go to work for someone else?”

The good news is that Debbie has a lot to keep her busy.  She has been saving projects for around the house and especially looks forward to having more time with family including her husband Mark, a daughter, a son, and grandkids.

“I often work after hours and on Saturdays so it will be wonderful to have more free time when the kids are not in school. I won’t have to wait for a day off to plan time with them. It’s also important to be available for my little granddaughters to come over to visit and to spend time at my grandsons’ sporting events. Being involved in their lives means a lot to me.”

Debbie has worked from home for much of the last year and says this time at home has aided in the transition to retirement. “I miss spending time at the office and the people I see there. But maybe having this separation from the office will make the shift to retirement a little easier,” she said. “I have developed friendships with so many of my coworkers. I’m sure to miss all those people.”

She expects to make a cake with her family to celebrate tomorrow night. “Every time we make a cake lately, my granddaughters want to sing the Happy Birthday song. I can hear them changing the words to ‘Happy Retirement to you!” she laughed.

“I have a lot to look forward to and I’m going to enjoy just enjoying life!”

Charlotte McCarty To Retire On New Year’s Eve

When Charlotte McCarty rings in the new year, she will do so as a retired person. In fact, New Year’s Eve will be her last day on the job after a 26 year career at Vinton County National Bank.

Charlotte McCarty will wrap up her 26 year career at VCNB when she retires on New Year’s Eve.

She began her career as a part time teller, a position that grew into a full time job. She has held a few titles including Head Teller, Branch Service Manager and now Branch Manager. Through it all, she has served the customers of our Wilkesville branch where she has gotten to know scores of people who she says she will miss. “I’m looking forward to retiring but I’ll miss the people a lot. We have customers who I’ll miss. Plus we have some wonderful employees who I’ll miss too,” she said.

Charlotte has worked for the bank for 26 years and has spent most of them with coworker Alice Mccloud who just retired last week.  “We live close enough we can see each other sometimes but it will be strange not seeing her every day,” Charlotte laughed.

She didn’t intend to get into banking. A friend who worked at VCNB called and asked if she would be interested in the job. “I didn’t know anything about banking and wasn’t sure I could even do the job. But I really enjoyed it when I got the hang of things.

One important part of community banking is building relationships with customers and she is especially good at doing that. “The thing about working in a small community is that you get to know almost everyone and they get to know you. It feels good when someone calls and asks for you. It tells you that you’re doing something right – that you’ve built a relationship with that person and they trust you to take care of them,” she explained.

While she says she will miss those human connections, Charlotte looks forward to having free time for the things she enjoys. “I just like the idea of being able to do what I please, when I want to. It will be nice to get into sewing more or to get in the car and go somewhere. I’m hoping to do some gardening and take better care of my flowers. I always have good intentions in the morning and think of all the things I’ll do when I get home after work but sometimes I’m lucky just to make dinner and do dishes. It’s hard to keep up.”

Her husband Denver has been retired for a few years. “It has been hard to get up and leave home on cold, frosty mornings when he gets to stay home,” she laughed. “Now I can stay in or we can go to Amish Country or something. I was up there a while back and did some fun things but I really loved just driving around a looking at things. I hope to do more of that.”

Charlotte and Denver have two grown children and three grandchildren. Denver pastors the Fairview Church of Christ in Christian Union and the couple have been involved in the church for their entire married life. She has taken on many roles including Sunday School teacher and song leader. She also is a talented seamstress who made over 200 masks early in the pandemic and has made special occasion dresses including her daughter’s wedding gown and all the dresses for the bridal party.

“Sometimes I think I might come to really miss working. I like staying busy and I like the people. This has been a good place to work. I couldn’t have asked for a better place to work all these years but I’m glad that I’ll have more time for me.”

Meet Your Banker: Jodi Motta

When Jodi Motta talks about her role as a Regional Manager at VCNB, she rarely talks about herself. Instead, she discusses the team she manages, the people who have helped her along the way, and the drive she has to be better every day.

Perhaps that’s why she thrived in the leadership training programs offered by the Community Bankers Association of Ohio (CBAO). Motta recently completed the organization’s Advanced Leadership Development Program. Before that, she completed their Emerging Leader Program as well.

Jodi Motta is a Regional Retail Manager for VCNB and is known for developing others.

“There are many opportunities to help others and developing people is my passion. My motivation comes from helping others grow,” she said. “Maybe that’s because it’s important to me that I grow every day and because I’ve had so many people help me. Developing others is a true passion.”

Jodi’s path to becoming a successful member of the VCNB family actually began at Kroger where she started as a teenaged bagger. She went to college while working her way up at Kroger until landing in the back office. “Much of the work was similar to teller work. Balancing cashiers, money orders, some supervisory too so it really was good training for my banking career.”

She started as a teller for the Friendly Bremen Banking Center in Bremen in 2000 before making a shift to the Loan Operations Department. Here she learned all the back end processes of banking and worked with experienced employees who were happy to teach her.

She eventually made the shift back to retail to manage our Bremen branch before becoming a Regional Manager in 2009. While VCNB is just her second employer, she says she gained knowledge and was helped by others every single day and that those experiences have helped her become a better leader.

Her most recent accomplishment, graduating the CBAO Advanced Leadership Development Program earlier this month, was a ten month journey along with just a handful of other bankers who represented various departments of banks of all sizes. “Everyone came from different backgrounds and departments and brought a diverse perspective to the conversation,” she said.

Their instructor asked each participant of the elite program to bring live problems for class discussion and for one-on-one coaching sessions. “It was helpful to be coached through real life situations and to see the results,” Jodi explained.

One of her strategies is finding someone’s strengths and passions and to help them use those tools. “A lot of people don’t know their own strengths, they don’t give themselves enough credit and underestimate where they are. If you can help them identify their strengths, help build their confidence, they will grow,” she continued.  “It’s a great strategy to use when building your team. When you, as a leader, can identify everyone’s strengths and develop them your team will succeed.“

Jodi admits that she has high expectations for her team but she holds herself to high standards as well. “I never want to feel like I’m not pushing myself to grow and learn new things and to be a better leader. I have high expectations for my team and push them to be better because I know they’re awesome and I know they’re capable.”

She is actually known for reviewing her own performance on each project or even when facilitating a meeting.  “Anytime I do something, I like ask myself what I could have done differently. What could I do better next time to get better results? It’s important to always do this because there is always room to improve and grow, to learn from your experiences.”

The Sugar Grove native has been married to her husband Chris for 22 years. They have three children who keep her very busy. “I guess you could say my hobbies involve spending time with my kids and their activities. Marching band, sporting events – those things and spending time with my extended family keeps me busy,” she exclaimed.

Jodi serves on the Lancaster Fairfield County Chamber of Commerce Board and is a board member and Treasurer for Big Brothers Big Sisters of Fairfield County. “That organization is very near and dear to my heart. Anything that has to do with children and developing young minds is important and this organization pairs young people with adults or ‘bigs’ as we call them. Every child deserves to grow up knowing that someone believes in them and sees their potential.”

She is known for encouraging others and for supporting those who wish to work in community banking. “Working in any aspect of community banking is very rewarding. It is a profession that offers a variety of opportunities for career growth and development.”

Perhaps that’s why she rarely meets a colleague without extending the offer to help if they ever need advice or just someone to listen on a bad day. “I like to help people understand their why. Sometimes you don’t know what’s bugging you, you just know you’re having a bad day. Understanding the why can help you work through it. In the bigger picture, knowing your purpose and understanding your why will help you to grow, to succeed and to be better.”

Barbara Perry Will Retire Friday

Barbara Perry will end her banking career when she retires on Friday.

Barbara Perry’s mother always told her that it is important to be kind. This simple piece of instruction has made her popular among our Pickaway County customers and someone who will be missed when she retires later this week. “I just always try to be kind to people. You never know what someone is going through so a little kindness and a smile can go a long way,” she explained.

Barbara had a career in the medical field before switching to banking to work as a teller in our Pickaway County market for over fifteen years. While she has spent most of her time in Circleville, Ashville customers will remember her as a teller in that office for a few years as well. “I always thought it would be interesting to work in a bank and it really has been. Some things we do get kind of routine but I really like my customers and having a relationship with so many of them,” she said. “You get to know their children and families and jobs. I’m going to miss seeing so many of them.”

The Circleville native graduated from Circleville High School but now lives at Amanda with Terry, her husband of 44 years. Their son Kyle and daughter-in-law Amy have two sons – Drew and Carson – who Barbara calls her “little grandjoys.” She literally lights up when talking about these youngsters and how she looks forward to seeing them as often as possible.

Family is important to Barbara who came from a family of nine kids and she can’t wait to spend more time with her loved ones. “I always say my sister Cheryl is my best friend. I’m looking forward to spending more time with her and with my family.”

The self-described homebody has a number of hobbies to enjoy and aspirations to look forward to in her retirement. She has a large collection of teapots, enjoys cooking and baking when time allows, and enjoys going to flea markets with her husband.

Some of her retirement plans have been put on hold because of the pandemic but that doesn’t seem to have dampened her excitement. She especially is looking forward to a lighthouse tour with her sister once travel is safer. She also wants to learn salsa dancing and try Tai Chi. “They say it helps your peace  of mind, it centers you. I think I would enjoy that,” she exclaimed.

She also enjoys music and loves to sing. “I like to sing and all of us, my family, sing when we get together,” she said. She has sung at weddings and even used that as her talent when competing in the Miss South Central Ohio pageant. “That was a long time ago,” she laughed. “Good memories!”

But Barbara is looking forward to making wonderful new memories in the years ahead. “I’m ready. My husband has been retired for a while and I’m looking forward to not having a schedule and being able to do my own thing.”

Still, she said that retiring is a little bittersweet. “It’s been a pleasure serving my customers and meeting so many people over the years. It’s amazing all the people you meet in this line of work and I will miss that.”

Of those people, she especially has enjoyed serving elderly customers. “I have always had an affinity for older people and marvel at all they’ve seen in their lives. They remind me of my mother who passed away at 93 and all the experiences she had. People need to pay more attention to them because they have a lot of wisdom to share,” she said. “Of course some people might say that I’m elderly now too,” she laughed.

The bank will celebrate Barbara with a party on Thursday night and her last day of work will end Friday at 2 p.m.

Kim Carpenter Will Retire Friday

Kim Carpenter has spent her entire career in banking and it shows. The drive thru window teller will retire Friday from her post at Ross County Banking Center on Main Street in Chillicothe after spending years developing a loyal following of customers.

Customers know Kim as the friendly woman who remembers how they like their change and who knows the names of all their dogs. What some may not realize is that she hasn’t always worked in a customer facing job. She actually started out in the operations department of a bank in Homestead, Florida at the age of 17. “When I was a high school senior, I went to school in the morning and went home for lunch. Then I would go to the bank where I worked part time in bookkeeping. I loved that job.”

Kim Carpenter will retire this week after 22 years at Ross County Banking Center in Chillicothe.

After graduation, she got married and went full time at the bank before eventually taking time off to have children. “I tried to go back to work after my first son was born but I kept hearing about his firsts from other people and I didn’t want to hear about those things. I wanted to be there to see him grow up.”

By the time she returned to the workforce in the early eighties, a lot had changed. She recalled being assigned to use a computer for the first time. “I had been there a while and thought I was doing a good job but one day this message popped up that my password was going to expire and I thought that meant I was being fired,” she laughed. “I worried about that for two days before I worked up the nerve to ask someone about it. They got a big laugh out of it because it’s just standard procedure in a bank. But I didn’t know! I hadn’t worked with computers before!”

In 1995, her sons were grown, she was divorced and had an opportunity to return to Ohio. Her family had moved to Florida when she was in the first grade but her heart remained in the Buckeye state. In fact, she fondly recalls childhood summers spent visiting her grandparents’ farm where they raised crops and animals. “I looked forward to it all year. It was old school farm life and I think that’s where I really learned to love animals. I got that from my grandparents.”

After coming back to Ohio, she briefly worked another job before returning to her banking roots, this time as a teller. And the rest, as they say, is history.

“I had never worked as a teller or with customers so I really didn’t know if I could do it but I’m so glad that I came here.”

Starting part time, she quickly was offered a full time position and eventually moved to the drive thru window where she has stayed for about 18 of the 22 years she has been with the bank.

Here she has gotten to know customers from a different perspective. “The drive thru is different than meeting people at the teller window. You see a little bit into their world. You see their kids grow up in the backseat, meet their dogs. I‘ve been offered opportunities to do other things but really love working the drive thru and didn’t want to leave.”

She recalls how children who loved getting suckers when they came through with their parents are now adults bringing their own little ones to the bank. One little girl didn’t want her mom to even stop at the bank “unless my Kim is working” –she still banks with Kim as an adult.

While Kim loves her work, she looks forward to having free time to spend as she wishes. “I want to just be home, to take care of things I’ve been putting off because I’m busy. And I want to have more time with my animals,” she explained.

In fact, Kim’s eyes light up when she talks about her animals like her little dog Mandee, a pony named KT and a host of others including chickens, cats and goats. She and her husband Jeff have a small farm complete with a garden that she looks forward to working in more. “I love being outdoors. If I’m home, I’m not in front of the tv. I’m outside with the animals or mowing – there’s always something!” she said. “We like going to auctions and yard sales on the weekends so it will be nice to get things done during the week and not feel bad about going out to have fun on the weekends.”

Kim and Jeff have been married for almost 23 years. She has two sons, four stepchildren and five grandchildren. She soon will be a great grandmother.

Her last day of work will be Friday. “I will miss my customers and I’ll miss a lot of coworkers too,” she said. “The people here are so nice, so friendly. I will miss that aspect but I think this is a good time to go and I’m looking forward to my freedom.”

Deep Roots, Strong Branches

A Greek proverb tells us that society grows great when old men plant trees whose shade they know they will never sit in.

Daniel Will, VCNB Founding President

This reminds us of our founder Daniel Will and makes us wonder if he had any inkling his bank would still be growing from seeds he planted in 1867. The roots of our family tree run deep and grow from principles that Dan gave us – be honest, get to know your customers, embrace what’s new that works, invest in the community, and do the right thing for the people who depend on you.

When he saw a need for a store in the community, Dan opened a store. When his customers needed credit, he helped them out. When they needed a safe place to keep their money, they trusted him to keep it secure in the store’s vault. And when he realized the town needed a bank, he set to work building what the community and his customers needed most.

This is the model we continue to follow. This is who we are and this is why we are grateful for Dan Will and those seeds he planted all those years ago.

Let’s face it – the deeper the roots, the healthier the tree and the stronger the branches will grow. So whichever VCNB branch you choose – whether it’s our first bank in McArthur, one of our newer branches in central Ohio or somewhere in between – it’s not just a branch. It’s part of a strong family tree of banks that continues to grow and reach toward the sky.

VCNB Opens New Jackson Branch Monday

Jackson coming soonMonday will be a banner day for our staff in Jackson as this will mark our first day of operation in a newly constructed branch. The new office is located at 471 McCarty Lane, just around the corner from the current Jackson branch.

VCNB President Mark Erslan said that he looks forward to opening the new branch to the public. “We are really excited about the completion of our new office in Jackson. The growth we’ve experienced in the limited time we’ve been in Jackson has exceeded our expectations,” he said.

The bank opened a loan office in a small space on Veterans Drive in 2016. It quickly became clear that there was a demand in Jackson for VCNB to have a full service bank and the Jackson County Banking Center opened in 2017. That space was quickly outgrown and ground was broken last year for this new facility.

Customers will appreciate the state-of-the art drive-thru system and drive-up ATM. The Intelligent Deposit ATM uses no envelopes, accepting deposits of cash and checks and giving customers same-day credit for up to $500 daily. Inside, personal bankers are trained to help customers with nearly any loan or deposit need. A kid’s corner will help keep little ones occupied while their parents do business, and a digital learning area will allow customers who prefer self-service to log into their VCNB online accounts, read account literature and do more on iPads.

Most of all, there is plenty of room in the 6,000 square foot facility for bankers to spread out and help their customers with respect to customer privacy and safety in socially distanced times. “We just can’t wait to service our Jackson County customers with a brand new office that features modern amenities and plenty of room. We’re very pleased with the outcome of the planning, design and construction and looking forward to the chance for everyone to see and experience the new facility,” Erslan said.

The current branch will be open through Friday. This location will be closed on Saturday morning so they can move into the new facility. Visit us in Jackson at 471 McCarty Lane beginning Monday, July 27. We look forward to serving you in our new branch!

 

VCNB Employee Uses Kindness Rocks To Spread Beauty

20200315_215622“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

VCNB Accounting Manager Cathy Rutter has made it her personal mission to spread a message of kindness with her newfound talent of painting on something unexpected – rocks!

While vacationing in Florida last year, Cathy stumbled across a beautiful hand painted rock, known as a kindness rock. Kindness rocks are painted and hidden to be found. Their journeys can then be tracked on various forms of social media.

Cathy Rutter

VCNB Accounting Manager Cathy Rutter spreads beauty with kindness rocks.

This sparked a fire in Cathy to start an endeavor to become a painter even though she had never painted before. She gathered the essentials including paint, brushes and rocks for her canvas. “Some of my first projects looked like kids’ work,” she said recalling the process to her painting success. “It’s amazing what you can do when you set your mind to it – turns out I have a gift I was able to develop and improve with work and determination.”

She developed her self-taught skills by studying other paintings and pictures for guidance. Nature is her inspiration including flowers, birds and scenery.

What started as a hobby has developed into a passion and one of her favorite ways to relax. Cathy has progressed from painting on dull creek rocks to sparkling Santorini stone. Her rocks are truly a work of art waiting to be found.

As Cathy’s journey of painting has evolved, so has her career with VCNB. She began as Management Trainee at The Friendly Bremen Bank nearly thirty years ago and has worked in several bank departments throughout her career.

She resides in Bremen with her husband Vince. Together they leave kindness rocks at various places, spreading kindness as they travel. Keep your eyes open for a painted treasure!

See below for a slideshow of her art.

This slideshow requires JavaScript.

 

Meet Your Banker: Matthew Giroux

Today we continue our “Meet Your Banker” series by talking with Matthew Giroux. Matthew is the Branch Manager at our Ross County Banking Center on Western Avenue in Chillicothe.

IMG_0833

Matthew Giroux is the Branch Manager of our Ross County Banking Center on Western Avenue.

Ask Matthew to talk about his role as a community banker and he first mentions his experience working for a big bank. “This is so much more rewarding than corporate banking which is very black and white. In corporate banking, there’s no opportunity to get to know your customers or to help someone who you’ve had to tell they can’t have what they want but that there may be another solution,” he said. “It’s like night and day when you go to work for a bank that actually wants to work with customers.”

While he’s relatively new to VCNB, Matthew has close to sixteen years of experience in banking and a degree in Finance from Ohio State University. The Chicago native’s father attended OSU  and so Matthew said he always knew that’s where he wanted to study.

With sixteen years in banking around central Ohio he said that he especially likes working with business customers and small business start-ups. “New businesses are exciting. They’re usually starting a business with a purpose and they’re doing it because they’re passionate about something .  . . they’re doing it because they want to, not because they have to.”

However, he pointed out that many small business customers don’t know where to go for an EIN or to register their name. “They don’t know where to start but it’s something we deal with every day so it’s easy for us. It’s a lot of fun to guide customers to where they need to be,” he said.

Matthew and his wife Beth will celebrate their ninth wedding anniversary in May. They have a four-year old son.

In his free time, he is an avid OSU fan and is proud to be a 23 season ticket holder. He is also the Treasurer of the Ohio State Alumni Club of Ross County, belongs to the Chillicothe Rotary, and helps with concessions for the Zane Trace Athletic Boosters. He also represents the bank at the quarterly Ross Chillicothe Chamber of Commerce New Member Breakfast that the bank sponsors.

Until the pandemic caused disruption to daily life, Matthew was volunteering with the United Way, doing taxes for people through the Volunteer Income Tax Assistance (VITA) program which provides free tax preparation services to low to moderate income tax payers in the community. “I was having a lot of fun doing taxes for people a few nights a week and some Saturdays,” he said. He laughed when teased for calling tax time fun. “It IS a lot of fun. You get to meet a lot of people and help others. Plus, I got to expand my own knowledge so I think the program is great,” he said.

“The pandemic has complicated the way we do some things but we are still here helping customers. I’m just a phone call away and we can accomplish everything a customer needs.”

 

Select VCNB Branches Adjust Hours

Some of our branches are temporarily adjusting their hours to maintain safe environments for our employees. While we regret inconveniences caused to our customers, these changes are necessary. See the list below to learn if your local branch has been effected.

Please remember that most of our branch lobbies are offering services through the drive-thru only at this time. We encourage customers to use contactless means of doing business such as Online and Mobile Banking. Deposits can be made via Express Drop and at most VCNB branch ATMs which we are disinfecting regularly. Our Customer Service team is ready for your calls at 1.800.542.5004 and our branch staff will be happy to serve you via the phone and drive-thru. If you require services that cannot be completed outside the branch lobby, please call your local branch to discuss your options.

VCNB_V_CMYKCommercial Point
Monday – Thursday 8:30 a.m. to 5 p.m.
Friday 8:30 a.m. to 6 p.m.
Saturday Closed

Grove City
Monday – Thursday 9 a.m. to 5 p.m.
Friday 9 a.m. to 5 pm.
Saturday 8 a.m. to noon

Jackson
This branch continues to practice social distancing as it has no drive-thru at this time.
Monday – Thursday 8:30 a.m to 5 p.m.
Friday 8:30 a.m. to 6 p.m.
Closed for lunch from 1 p.m. to 2 p.m. Monday through Friday
Saturday 8:30 to noon

Richmond Dale
Monday – Thursday 8:30 a.m. to 5 p.m.
Friday 8:30 to 6 p.m.
Saturday Closed

Wilkesville
Monday – Tuesday 8:30 a.m. to 5 p.m.
WednesdayClosed
Please note that items place in the Express Drop after 4 p.m. on Tuesday will not be processed until Thursday
Thursday – Friday 8:30 a.m. to 5 p.m.
Saturday 8:30 to noon