Tag Archives: Charlotte McCarty

Charlotte McCarty To Retire On New Year’s Eve

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When Charlotte McCarty rings in the new year, she will do so as a retired person. In fact, New Year’s Eve will be her last day on the job after a 26 year career at Vinton County National Bank.

Charlotte McCarty will wrap up her 26 year career at VCNB when she retires on New Year’s Eve.

She began her career as a part time teller, a position that grew into a full time job. She has held a few titles including Head Teller, Branch Service Manager and now Branch Manager. Through it all, she has served the customers of our Wilkesville branch where she has gotten to know scores of people who she says she will miss. “I’m looking forward to retiring but I’ll miss the people a lot. We have customers who I’ll miss. Plus we have some wonderful employees who I’ll miss too,” she said.

Charlotte has worked for the bank for 26 years and has spent most of them with coworker Alice Mccloud who just retired last week.  “We live close enough we can see each other sometimes but it will be strange not seeing her every day,” Charlotte laughed.

She didn’t intend to get into banking. A friend who worked at VCNB called and asked if she would be interested in the job. “I didn’t know anything about banking and wasn’t sure I could even do the job. But I really enjoyed it when I got the hang of things.

One important part of community banking is building relationships with customers and she is especially good at doing that. “The thing about working in a small community is that you get to know almost everyone and they get to know you. It feels good when someone calls and asks for you. It tells you that you’re doing something right – that you’ve built a relationship with that person and they trust you to take care of them,” she explained.

While she says she will miss those human connections, Charlotte looks forward to having free time for the things she enjoys. “I just like the idea of being able to do what I please, when I want to. It will be nice to get into sewing more or to get in the car and go somewhere. I’m hoping to do some gardening and take better care of my flowers. I always have good intentions in the morning and think of all the things I’ll do when I get home after work but sometimes I’m lucky just to make dinner and do dishes. It’s hard to keep up.”

Her husband Denver has been retired for a few years. “It has been hard to get up and leave home on cold, frosty mornings when he gets to stay home,” she laughed. “Now I can stay in or we can go to Amish Country or something. I was up there a while back and did some fun things but I really loved just driving around a looking at things. I hope to do more of that.”

Charlotte and Denver have two grown children and three grandchildren. Denver pastors the Fairview Church of Christ in Christian Union and the couple have been involved in the church for their entire married life. She has taken on many roles including Sunday School teacher and song leader. She also is a talented seamstress who made over 200 masks early in the pandemic and has made special occasion dresses including her daughter’s wedding gown and all the dresses for the bridal party.

“Sometimes I think I might come to really miss working. I like staying busy and I like the people. This has been a good place to work. I couldn’t have asked for a better place to work all these years but I’m glad that I’ll have more time for me.”

In Their Own Words: Community Banking According To Our Branch Managers

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We are proud to be a community bank. What does it really mean to be a community bank? We asked some of our branch managers to tell us in their own words what community banking means to them and what they like best about being a community banker. Here’s what they had to say!

“One of the things I appreciate about working for a community bank is that we get to know our customers and their unique needs. Growing up on a farm, I understand a farmer’s business and their needs. They don’t have to explain their life and the challenges to me the way they would to someone without that background.”

Katy Hanes

“I like being able to get to know my customers and I think they appreciate the personal touch they get from us. That’s not something that’s encouraged or even possible at big banks so it feels really good to offer it here.”

Matt Hearn

“One thing I really like about VCNB is that they encourage us to get involved in the community, they reward us for volunteering and they want us to know our customers.         I never had that before at my old job.”

Christina Wine

“The thing about working in a bank in a small community is that you get to know almost everyone and they get to know you. It feels good when someone calls and asks for you. It tells you that that you’re doing something right – that you’ve built a relationship with that person and that they trust you to take care of them.”

Charlotte McCarty

“It’s going to sound cheesy but I love helping people, especially the problem solving aspect of what I do. I appreciate that we are taught about why a policy or procedure exists and the bank gives us the tools and leeway to work with our customers.
We’re sometimes able to find ways to help the customer whether it’s helping them get approved for a car loan because their car just blew up or finding ways to help them
stop over drafting an account.”

JJ Wright

“You don’t find that community feel just anywhere but our involvement in the community allows us to be a resource to customers. That extends to employees too. When your staff and coworkers feel like family, you all work together better. You help each other out more and you feel like we’re all in this together.”

Brittany Walters

“I like to problem solve and love when I can figure out a customer’s issues.
That’s rewarding to help and to be a resource for them. Even with seventeen branches, we are still a community bank. We’re still allowed enough leeway to help customers
in a way that you just don’t find at big businesses. I mean, we all know
the Executive Team here. We all know the President.
We all are given the confidence and the freedom to work together.”

Kati Maple

“Do you know how important it is to work for a company that encourages employees to get involved? And it’s not just about opening savings accounts and lending money. It’s about helping out at events and going to the fair to buy livestock. I was a 4-her once and I remember how important it was to have businesses support the livestock sale. That’s where I got the money to open my savings account, from taking hogs to the fair!”

Jeremy Robson

“This is so much more rewarding than corporate banking which is very black and white. In corporate banking, there’s no opportunity to get to know your customers or to help someone who you’ve had to tell they can’t have what they want but that there
may be another solution. It’s like night and day when you go to work for a bank that actually wants to work with customers.”

Matthew Giroux

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Meet Your Banker: Charlotte McCarty

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Today we continue our “Meet Your Banker” series by talking with Charlotte McCarty. Charlotte is the Branch Manager of our Vinton County National Bank in Wilkesville.

Charlotte McCarty

Charlotte McCarty is the Branch Manager of our Vinton County National Bank in Wilkesville.

Charlotte has spent most of her banking career serving the people of Wilkesville and it shows. That’s because almost everyone knows and respects the Vinton County native who started at the bank more than 25 years ago. After training in McArthur, she took up her post as a part time teller in Wilkesville and has since grown to hold different positions including Assistant Cashier, Head Teller, Branch Service Manager and now, Branch Manager.

She also holds the distinction of being the bank’s first Master Teller, a difficult achievement that proved her knowledge and skill as a Senior Teller. “It’s funny because when I started here I didn’t know anything about banking and wasn’t sure that I could even do the job. But I was very excited to come to work and really enjoyed it,” she reminisced.

“The thing about working in a small community is that you get to know almost everyone and they get to know you. It feels good when someone calls and asks for you. It tells you that that you’re doing something right – that you’ve built a relationship with that person and that they trust you to take care of them,” Charlotte said.

She knows all about building relationships, having grown up in a family of ten kids. “I love being part of a large family. The closeness of a big family is something really special and it’s nice always having so many people around for support. With that said, I didn’t want a large family of my own! I just had two,” she laughed.

Her two – a boy and a girl – are grown now. She has three grandchildren as well. Charlotte stays busy in her free time. Her husband Denver pastors the Fairview Church of Christ in Christian Union. The couple have been active in their church for their entire married life and she has taken on many roles including Sunday School teacher and song leader. She also looks forward to Wilkesville’s events like the annual Fish Fry and the Independence Day parade.

Many people have recently benefited from Charlotte’s generosity and talent as a seamstress. She’s made over 140 masks with sewing supplies she had in her stash. “I had all kinds of fabric here that I hadn’t done anything with and enough elastic to get started with. So when I heard that people needed masks I thought that’s something I can help with!”

She has made many dresses over the years including all of the dresses for her daughter’s wedding party and the wedding gown, embellished with hand sewn pearls. Her granddaughters and their friends benefit from her talent as well as she does the alterations for their special event dresses.

Back at work, Charlotte said she and her staff continue working to serve customers and to prevent disruptions for customers through these challenging times. “We are still able to help customers with anything they need even though our lobby wasn’t open for a awhile. We just want to keep everyone safe in the process and to do everything we can to satisfy our customers,” she said. “It has been different but we’re making it work.”