VCNB Opens New Jackson Branch Monday

Jackson coming soonMonday will be a banner day for our staff in Jackson as this will mark our first day of operation in a newly constructed branch. The new office is located at 471 McCarty Lane, just around the corner from the current Jackson branch.

VCNB President Mark Erslan said that he looks forward to opening the new branch to the public. “We are really excited about the completion of our new office in Jackson. The growth we’ve experienced in the limited time we’ve been in Jackson has exceeded our expectations,” he said.

The bank opened a loan office in a small space on Veterans Drive in 2016. It quickly became clear that there was a demand in Jackson for VCNB to have a full service bank and the Jackson County Banking Center opened in 2017. That space was quickly outgrown and ground was broken last year for this new facility.

Customers will appreciate the state-of-the art drive-thru system and drive-up ATM. The Intelligent Deposit ATM uses no envelopes, accepting deposits of cash and checks and giving customers same-day credit for up to $500 daily. Inside, personal bankers are trained to help customers with nearly any loan or deposit need. A kid’s corner will help keep little ones occupied while their parents do business, and a digital learning area will allow customers who prefer self-service to log into their VCNB online accounts, read account literature and do more on iPads.

Most of all, there is plenty of room in the 6,000 square foot facility for bankers to spread out and help their customers with respect to customer privacy and safety in socially distanced times. “We just can’t wait to service our Jackson County customers with a brand new office that features modern amenities and plenty of room. We’re very pleased with the outcome of the planning, design and construction and looking forward to the chance for everyone to see and experience the new facility,” Erslan said.

The current branch will be open through Friday. This location will be closed on Saturday morning so they can move into the new facility. Visit us in Jackson at 471 McCarty Lane beginning Monday, July 27. We look forward to serving you in our new branch!

 

Meet Your Banker: Callie Duhl

In our Meet Your Banker Series, we visit with Callie Duhl. Callie is the Branch Manager of our Jackson County Banking Center in Jackson.

Callie Duhl

Callie Duhl is the Branch Manager of our Jackson County Banking Center in Jackson.

Chat with Callie about her life and career and one thing is clear. She is devoted to her community, family and bank customers. The Jackson native has spent her entire life in Jackson, graduating from Jackson High School and building a long banking career before joining the VCNB Financial Family last year.

Like many VCNB Branch Managers, she started her career as a teller, working her way through a variety of positions including head teller, assistant manager and lender, seeing the banking business from a variety of angles. “I’ve done lending for most of my career and that’s what I like the best. It’s fun helping people get the things they need or want, the things that improve their lives,” she said.

Yet, this isn’t the life path Callie had envisioned for herself. As a lover of the outdoors, she has always enjoyed spending time caring for flowers, mowing and doing other outdoor work. “I never gave a thought to sitting behind a desk eight to ten hours a day. However, this is the path that God lead me down. My Grandpa always told me that God has a big sense of humor,” she exclaimed. “I’m right where I’m supposed to be and I’m glad to be here.”

Callie and her husband Alan have a fifty acre farm that keeps them busy. They have been married for 35 years and have one son. Their son works for the sheriff’s office and his wife is an RN. They have four young children who Callie adores.

She also is active as a founding member and treasurer of the Jackson Area Kiwanis. “Up until Covid hit we were staying busy in the community. It’s been different this summer but everything has been different,” she said.

Callie praised her customers for being so patient with lobby limitations during recent months. “Our customers have been just wonderful. So patient and kind to wait their turn. We couldn’t ask for better,” she said.

She takes customer service very seriously. “It’s important to me that we know our customers and that we do as much for them as we can,” she said. “Most of the time, when someone comes in, at least one of us knows their name and I think that’s important for people to feel comfortable coming in and doing business with us. We have all the technology anyone could want and we have the products they’re looking for but most people are really looking to make a connection with their banker.”

The branch will soon move to a new building, just around the corner from the current location. Construction is wrapping up at 471 McCarty Lane, just across the street from the BMV. “We can’t wait to move in and to welcome customers into the new office. It’s going to be wonderful!”

 

 

 

Small Business Spotlight: Tim’s Wood Shop

Small businesses are important to communities and running a business is tough work. That’s why we feature a small business in one of our communities every month!

Tim's wood shop exterior

Look around America’s small towns and it’s sometimes hard to find skilled craftsmen making quality goods. That’s why Jackson is fortunate to have Tim’s Wood Shop, a small business in the community for more than thirty years.

One key to success has been their ability to change with the times and with customer demand, according to owner Tim Crabtree. The Oak Hill native actually started the business as a furniture shop in 1977. Tim said it had long been his dream to make furniture professionally but soon realized that making a living in this field would be challenging in southern Ohio. At the same time, he saw a demand for high quality custom doors and wood trims so he left furniture making for this more secure business model in 1987.

Growing the business over time, Tim has earned a reputation for quality products and service.

But the business has continued to evolve in recent years as the demand for custom wood flooring has increased so much that it is now the focus of the business.  “There is a lot of competition but our niche is that we do have a quality product. It’s better than what you will find elsewhere,” he said.

Most of their flooring is made with rift quarter sawn white oak but he noted they are happy to make flooring from any Appalachian hardwood that they can acquire including red oak and walnut.

While engineered flooring now comprises about half of the wood flooring market, Tim said there are different advantages and disadvantages to both engineered and hardwood flooring. For example, the price of flooring found in big box stores is lower but the veneer is often easily ruined by moisture. On the other hand, hardwood floors can be repeatedly repaired with sanding and refinishing. “What we do is more durable, the millwork is better and honestly, it’s a better long term investment,” he said.

The business is a family affair with help from Tim’s brother as well as Tim’s wife Lois who helps run the shop. An experienced woodworker in her own right, Lois helps with creating the chevron and herringbone floors. She said that most customers choose traditional plank flooring but there is a good market for these specialty floors.

flooringShe also explained that they offer two grades of wood – “Select grade” which typically is without flaws and has consistent color as well as “Character grade” which may have knots, variation in color and other small flaws. “It just depends on your taste and what you’re looking for,” she said, explaining that most customers choose the better grade while some still prefer the character that comes with flaws.

They sell their products locally as well as to distributors across Ohio and in other states.

In addition to themselves, Tim’s Wood Shop currently employs six people but they are looking for workers who have experience as well as those who are interested in learning. “We’re as busy as we’ve ever been so we do need help,” he said.  “We’re better than a big company on quality and sometimes we’re even more efficient but we do need good workers to make that work.”

Tim said they are always looking for ways to improve efficiency. One way they have done this is by transforming sawdust into firewood. The sawdust is turned into two pound bricks that are pure wood. Virtually ash free and creosote free, they have no additives or bugs and are a popular firewood source in the area. It sells for $175 a ton. Tim credits the Jackson County Economic Development Partnership for a $20,000 grant that helped fund the $92,000 machine used to create this product.

Tim’s Wood Shop is located on Athens Street, near Osco in Jackson. The large blue building has served many purposes over the years and was once a King Edward Cigar factory. Look closely at one side of the building to see a King Edward ad.

Want to know more? Tim’s Wood Shop is located at 117 Athens Street and is open 7 a.m. to 3:30 p.m. Monday through Friday. Click here to visit their website or call 740.286.4535.

Small Business Spotlight: Tiffany’s T’s

Small businesses are important to communities and running a small business is tough work. That’s why we feature a small business in one of our communities every month!  

In an age of cookie cutter clothing, it’s refreshing to walk into a local business and be able to choose your own designs. That’s exactly the service Tiffany’s T’s of Jackson provides. They have some items ready to buy off the rack but most customers like to choose their own designs and have items custom made.

The list of items the crew at Tiffany’s T’s can create is seemingly endless. From sports uniforms to business hoodies to school fan t-shirts – they make everything in between for people of almost any size, according to owner Kelly Alford. “We can copy a design you bring in. So if a business has a logo or if an individual has something specific they want the shirt to say, we can create something custom. We also have a lot of designs for them to look at and that we can personalize with their team name or player number,” she said. “It doesn’t matter if they need one of something or a thousand, we can accommodate any order size.”

While many customers come to them for sports items, they can cover any theme and any subject matter except those that are copyrighted. They can do any school and any color but most popular schools have been Wellston, Oak Hill, Jackson and Vinton County.

basketball displayCustom creations include:

Sports equipment
Coats
Shirts
Hoodies
Lettermen jackets
Shorts
Sweatpants
Track pants
School uniforms
Team uniforms
Embroidered ear muffs, scarves, hats, bags and blankets
Flags
Magnets
Signs including parking, political and yard signs
Sublimation slates, cups and coasters

For most items, sizes range from 0-3 months to Adult 6X.

Their custom letterman jackets are extremely popular, beating most competitor prices at a base price of just $175.  Other popular items include receiving blankets embroidered with the baby’s name, custom onesies and bibs and first day of school shirts.

Letterman jacketsThey also have the ability to customize designs with different materials. “We’re the only place around that can do rhinestones and we bought a new program that allows us to do all sorts of different kinds of designs you won’t find someplace else,” she said. “We could do glitter, rhinestones and vinyl on one shirt if you want. We want to make things that are special and different than everyone else.”

Organizations like schools, churches and balls teams will be glad to know the store offers fundraising opportunities.  “We can customize a fundraiser to suit the needs of the group,” she explained.

 

In addition to custom creations, they also have a selection of locally made gift items.

Tiffany’s T’s is a family affair. The staff includes Kelly’s daughter Tiffany McManis, her cousin Tammy Stapleton, Kelly’s parents Gary and Jean Dixon and her grandma Norma Beatty. Her daughters Molly Miller and Leah Alford help out too as does her two year old grandson who occasionally likes to pitch in behind the scenes. “It’s been fun but it has been a real learning experience. We’ve gotten a lot of good feedback so that’s been exciting,” she said.

Kelly was enthusiastic to discuss future plans in the works for the business. Soon customers will be able to place custom orders on their website.  They also intend to use an expansive space in the store’s basement to offer batting cages. Kelly and her husband Mike have been involved with the softball program at Jackson High School and understand the need for this service. With the batting cages, they plan to use their connections in the softball community at Ohio University, Marshall and in Columbus to offer camps that focus on softball.

The store is located at 211 E. Main Street in Jackson. However, geography is no problem as all items can be shipped. Regular business hours are Tuesday through Friday 10 a.m. to 6 p.m. and Saturday 10 a.m. to 2 p.m.  Follow them on Facebook to see new products and to keep up with new developments at the store! See below for a slideshow of pictures from this great downtown Jackson store!

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