VCNB Opens New Jackson Branch Monday

Jackson coming soonMonday will be a banner day for our staff in Jackson as this will mark our first day of operation in a newly constructed branch. The new office is located at 471 McCarty Lane, just around the corner from the current Jackson branch.

VCNB President Mark Erslan said that he looks forward to opening the new branch to the public. “We are really excited about the completion of our new office in Jackson. The growth we’ve experienced in the limited time we’ve been in Jackson has exceeded our expectations,” he said.

The bank opened a loan office in a small space on Veterans Drive in 2016. It quickly became clear that there was a demand in Jackson for VCNB to have a full service bank and the Jackson County Banking Center opened in 2017. That space was quickly outgrown and ground was broken last year for this new facility.

Customers will appreciate the state-of-the art drive-thru system and drive-up ATM. The Intelligent Deposit ATM uses no envelopes, accepting deposits of cash and checks and giving customers same-day credit for up to $500 daily. Inside, personal bankers are trained to help customers with nearly any loan or deposit need. A kid’s corner will help keep little ones occupied while their parents do business, and a digital learning area will allow customers who prefer self-service to log into their VCNB online accounts, read account literature and do more on iPads.

Most of all, there is plenty of room in the 6,000 square foot facility for bankers to spread out and help their customers with respect to customer privacy and safety in socially distanced times. “We just can’t wait to service our Jackson County customers with a brand new office that features modern amenities and plenty of room. We’re very pleased with the outcome of the planning, design and construction and looking forward to the chance for everyone to see and experience the new facility,” Erslan said.

The current branch will be open through Friday. This location will be closed on Saturday morning so they can move into the new facility. Visit us in Jackson at 471 McCarty Lane beginning Monday, July 27. We look forward to serving you in our new branch!

 

Supporting Community By Investing In Ourselves

Artists Renderings of the new Pickaway County Banking Center in Ashville

 

Last month we told you a little about our core values – the things we value most and that make us who we are. We talked specifically about how we value community and the things we do to support our communities through volunteerism, donations and encouraging our employees to get involved.

Another way that we support our communities is through investing in ourselves. That sounds a bit self-serving but we believe in taking care of our buildings and putting our best foot forward whenever possible. A well cared for branch that operates efficiently is an investment in the community as well as in ourselves.

That’s part of the reason we have been undergoing upgrades at some of branches for the last several months. Last year we updated the storefront of our Circleville location and we’re putting the finishing touches on work at our Grove City branch while renovation projects are in full swing at our Laurelville and Lancaster West Fair locations. We recently finished demolition and clean-up of our Ashville building to make way for a brand new facility.

Plans are in the pipeline for improvements at other branches in the coming years.

Supporting the community means being good neighbors and we hope you’ll be happy with the results as we modernize and improve our locations in the coming months and years. The next time you’re in one of the branches under construction, be sure to ask the staff about the plans and have a look at the artist’s renderings of the new work!

West Fair Branch Remains Open Through Renovations

Our branch on West Fair Avenue in Lancaster is undergoing an expansion and renovation project and we couldn’t be more excited.

This project is a direct result of strategic planning that was done by bank leaders and is part of an effort to focus on transforming VCNB branches to meet the needs of customers. EVP of Marketing Audra Johnson explained the purpose behind this work. “Our goal is to update many of our branches in the next few years, not only in look, but in technology and in convenience as well. We want our customers to feel comfortable in our branches, but also to feel like they leave knowing they received excellent service and the resources they need for a better financial future,” Johnson explained.

The West Fair Avenue expansion and renovation will include the rerouting of drive-thru lanes and changes in the customer parking area. A new addition to the building will be constructed to include a new employee lounge and employee restrooms. While the expanded area will not be open to customers, per se, teams of employees that are essential to the success of the bank will be moving their offices to this new space.

“Customers will not be conducting their transactions or meeting with their personal banker behind the doors of the expansion, but rest assured that the space will be put to good use. We are starting to outgrow many of our branches and also our operations centers. This is a great problem to have because it means we’re growing, we’re employing more people and we’re ensuring we will be there for our customers in the long run,” Johnson said.

In addition to the expanded square footage, the building will receive some cosmetic upgrades as well as changes to the way customers and employees interact. A new roof and face lift to interior design and décor are in the works. More importantly, there will be a new style of employee office meant to create more privacy as well as new teller pod stations instead of the traditional teller line. Finally, the lobby will be outfitted with new technology that will allow customers to interact with the bank’s online and mobile platforms inside the branch.

“To say that I am excited about the upgrades we are making is an understatement. We have a mission to be the best for our customers, shareholders and employees. This is just another step toward upholding that mission,” Johnson concluded.

Customers should rest assured that this office will remain open during construction. “It’s business as usual at our West Fair Avenue office. Our staff there is ready to assist you with all of your banking needs.”