Pack An Extra Form Of Payment

If you’re planning a vacation this summer, you’re probably eager to pack your bags and hit the road. But before you go, there’s one more thing to pack – one or two extra forms of payment.

We know that you love your plastic and we swipe our debit and credit cards more today than ever before.  After all, it’s quick and easy, it’s safer than carrying a lot of cash and, if you’re a VCNB customer using Rewards Checking or our Platinum Visa© Card, you earn UChoose® Rewards Points on purchases.

PrintUnfortunately, plastic is not always foolproof. While most businesses accept credit and debit cards, some mom and pop establishments, festivals and farmer’s markets are not equipped to do so. Also, technology is imperfect and occasionally even major retailers experience a hiccup that prevents them from accepting cards.

Also, with the increased use in debit and credit card usage has come an increase in the amount of fraudulent activity related to cards. That’s why we have a great Fraud Department here at VCNB to monitor your activity round the clock. If we see something that is clearly fraudulent or that looks suspicious, we will place restrictions on your card and then give you a call to confirm that you are actually making those purchases. This is meant to protect you and your money but can sometimes cause an inconvenience for the customer.

We occasionally have customers who are on vacation, spending outside their regular pattern of activity, who will be flagged by the Fraud Department. If you can confirm that it’s really you spending your money, the restrictions will be released and you can go about your vacation. If it’s not you, we will shut down your card to prevent future fraudulent activity and take actions to get you a new card. If that’s the case, you will need another way to pay.

There are many options for a second or third form of payment. If you plan to pay primarily with debit, take along a credit card and some cash too. If your primary payment is going to be credit, a second credit or debit card and some cash might come in handy.

Here at VCNB, we offer credit cards as well as a Reloadable Travel Card. You can use it to make purchases anywhere worldwide that Mastercard© is accepted. It costs $5.99 to purchase but we are waving this fee through the end of July. The Travel Card and other reloadable/gift cards are available in any VCNB branch. Click here to learn more. 

And, of course, cash is still accepted almost everywhere.

By the way, if you’re planning to travel, take a minute and give us a call. If we know you’re out of state or out of the country, you’ll be less likely to experience a disruption in service. Also be sure to give us your mobile phone number. If our Fraud Department does need to reach you, you don’t want them calling your home when your card is being rejected in a restaurant far from home.

 

 

 

VCNB: We’re The Bank For You

Construction - FBBC (Nauman Digital)

Doug DeLong

Doug DeLong is a Lender at the Salt Creek Banking Center in Laurelville

If you’ve seen one of our billboards or heard our current radio spot, you know we say that if you want to redo your home or build new, we’re the bank for you. We hear from countless customers that building a home with VCNB financing is easy or that they love our Home Equity Line of Credit. So we chatted with one of our lenders to find out what he believes our customers like best about financing these types of projects with us.

Doug DeLong is a Loan Officer in our Salt Creek Banking Center in Laurelville. He has worked in this office for thirteen years and is a favorite among customers around Laurelville. He expressed excitement about the construction and home equity loan specials VCNB is currently offering. “There are many things that set our bank apart, and these products are at the top of the list,” DeLong said.

Building a home can be an intimidating process for the customer but DeLong said he works to make the financing part as easy as possible. “We pride ourselves on being available to the customer and their contractor for communication during the important building process,” he said. “Frequent communication is necessary. We inspect the home each time a contractor requests a draw from the loan. We also speak to the customer before releasing the funds to the contractor to make sure the customer is happy with the work thus far.”

One thing that sets apart VCNB from many other banks is the turnaround time for loan draws. “There are typically no cumbersome delays in the draw process, as there are at many of the larger banks. Quite often, we can have an inspection done on a home and have the draw disbursed the same day! I doubt this is ever the case at the large banking institutions,” DeLong ventured. “We make it a priority to be prompt, knowing how important it is to the customer.”

He indicated there are many advantages when it comes to the VCNB Home Equity Line of Credit as well. “No closing costs is one big plus.* The rates and easy ability to access your money are others. And, as always, the great customer service continues to set us apart.”

VCNB does have a HELOC special that makes this project even more rewarding for the customer at this time. Click here to read about the special which expires May 15, 2016.

DeLong expressed how easy it to is love his job when he feels like the customer comes first and the loan products are good for the customer. “I like seeing dreams come true for my customers. A new home is one of the biggest dreams people have in life – it’s rewarding being involved in that process. These are just a few reasons I am proud to work at VCNB, a bank that truly cares about our customers’ well-being!”

*There are no closing costs unless the amount of the loan is over $100,000. Borrowers will be assessed fees for title, insurance and survey. If the loan is closed within three years, borrower will be assessed a $500 fee.

Why We’re Thankful: Part One

Someone once said that it is not happy people who are thankful. It is thankful people who are happy. In that spirit, we are asking our employees what they’re thankful for this Thanksgiving week. We will feature three of their responses before Thanksgiving. Here’s the first one.

When we asked Salt Creek Banking Center Branch Manager Sarah Young what she’s thankful for this year, she sighed and asked a great question. “Where do I start?”

“I am grateful for my healthy little child, my family, my job, for my health, my friends…I could go on and on,” Young exclaimed. And then she did, explaining that she is even grateful for her German Shepherd Schnelle.

Salt Creek Banking Center Branch Manager Sarah Young is pictured this fall with her loves: Ben Lingo, their daughter Kinsley and her dog Schnelle.

Salt Creek Banking Center Branch Manager Sarah Young is pictured this fall with her loves: Ben Lingo, their daughter Kinsley and her dog Schnelle.

An Ohio University graduate and McArthur resident, Young began her career with VCNB two years ago as a Retail Account Representative at the Ross County Banking Center in Chillicothe. She transferred to Salt Creek in April, taking over as Branch Manager.

While she is thankful for this new position and opportunity with VCNB, she is clearly most thankful for her little girl, a ten month old fire cracker named Kinsley who makes Young’s eyes light up.

“She is so wild. She’s very loving and cuddly. She’s outspoken even though she can’t say anything yet. She can’t walk but she can climb. She loves to climb everything,” Young explained.

This Thanksgiving will be special for Young’s family as it is Kinsley’s first Thanksgiving. “I am super excited for her first Thanksgiving. She’s at the age where she can try different foods so she will get her own little plate,” Young exclaimed.

“She’s what I’m most grateful for.”

 

What’s Your Next Step?

Next Step 160x600 Audience Network (VCNB)

We have been busy talking about next steps here at VCNB. Everyone has a next step in life. Maybe it’s a huge step like getting married, starting a family or buying a home. Maybe it’s a small step like the bathroom remodel you have been planning for years. Perhaps it is a far off step like retiring or becoming an empty nester. As we look around the VCNB Financial Family we see people taking next steps every day: babies, promotions, military service, weddings, retirements, new homes, smaller homes, new hobbies, children going off to college, and adults going back to school. There have been some unhappy next steps along the way as we have said goodbye to parents, siblings and mentors as well. While we hope all your next steps are happy, the good and the bad are all a part of life. With this in mind, we want to be with you along the way for whatever your next step in life is, no matter where it takes you. Home loans, savings accounts, cutting edge services and good old fashioned customer caring are some of the things we do every day. Plus, for a while we are offering you a chance to earn money for becoming our customer. Now through June 30, you can get $100 for opening a new checking account with a debit card. You can also earn $50 for opening a new savings account. These accounts can be opened online or in any of our seventeen branches. We also want to help some neighbors in need as they take their next steps. That is why we will donate $10 for every qualifying checking or savings account opened during the promotional period. The money will be shared by two charities – Sojourners of Vinton County and Maywood Mission of Lancaster – to purchase shoes for people in need. We will donate up to $1,000 at the end of the promotional period.

Next Step Promo Terms and Conditions_Final

Click Image To Enlarge Terms and Conditions.

Click the terms and conditions at right to view a full screen description of complete details. Visit www.vintoncountybank.com for account information or to get started opening an account. You can also stop by any one of our seventeen branches to speak with an expert and open your new account today. Are you thinking about your next step? Comment below to tell us what it will be! We are excited to hear your stories!

Better Together

Some things are simply better together.

That’s how we feel about our checking and savings accounts here at VCNB. One is great but the two are even better together!

300X600 Audience Network (VCNB)Think of your checking account as a place to manage your money. This is a transactional account from which you can make frequent withdrawals. You can do this by making debit card purchases at point-of-sale machines or by writing checks. You can make ATM withdrawals or come into the bank to withdrawal or deposit money. You can even pay bills online.

A savings account is a different kind of animal. Instead of using this account for daily transactions, a savings account is used for . . . you guessed it! Saving money!

It’s a great place to tuck away funds for an emergency or for a rainy day. If you’re planning a vacation or getting ready for Christmas, a savings account is a great option for keeping those funds separate from your daily spending money. While it’s kept in savings, your funds will grow some with interest.

Because federal law dictates that you can only make six savings withdrawals per month, this is a perfect place to park money and forget it until you actually need the cash. One time or periodic transfers of funds from your checking to savings make saving money much easier.

Right now, we are rewarding customers who open a new checking and savings at one time. From now through March 31, 2015, open a Checking My Way or Classic checking account and accept a debit card to receive a cash bonus of $100. If you open a Passbook savings account at the same time as the checking, you will receive an additional cash bonus of $50.

To receive the bonus, customers must make a $100 minimum deposit into the checking account and a $100 minimum deposit into the savings account. The account can be opened online or at a branch with a coupon requested online.

Want more information? Be sure to read the terms and conditions pictured below. Simply click on the photo to enlarge. Are you ready to open your new accounts? Click here!  

Checking + Savings Terms and Conditions

 

Your Financial Checklist

We’ve been talking a lot lately about spending tips and saving money on our Facebook page and here on our blog. It’s a timely topic with January being Financial Wellness Month.

Today we have a checklist to help you get started toward your money goals today!

Financial Checksheet

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It’s the Right Time to Get $100

Money with Clock

Every day is a good day to open a checking account with VCNB, but this is an especially lucrative time. Have you heard that we’ll give you $100 when you open your new checking account? You read that correctly. We will give you $100 if you open a new checking account with us this month.

It's the Right Time Terms and ConditionsOpen a Checking My Way or Classic Checking account with VCNB online and we will give you $100! To qualify for the bonus, you must fund your new account with a minimum of $100, be a legal resident of the Continental U.S. and be 18 years or older.

Your new account must be opened by January 31, 2015 to qualify for the offer.

Visit our website to learn more or to open your account today!

VCNB announces holiday hours

Christmas 2014 Collage

The holidays are finally here and VCNB offices will be closed some so our employees may celebrate with their families.

All of our offices will close at noon on Christmas Eve except for our Young’s Family Market location which will be open from 11 a.m. to 3 p.m.

All of our locations will be closed on Christmas Day and New Year’s Day. However, our website and mobile banking app are available 24/7.

We appreciate our customers and wish you and yours the happiest of holidays.