Take Control Of Your Bills With Online Bill Pay

If you’re trying to bank and manage your money from home, one key tool provided by VCNB is Online Bill Pay. There are many advantages to using this service now and during regular times too.

Here for You BadgeWith Online Bill Pay, customers can maintain control over their payment activity without the expense of sending paper checks or the uncertainty over when the check will arrive. In fact, you can specify the exact date you want the bill paid and are able to set up payments to businesses of any size. Whether it’s the dentist down the street, the local electric company, or a Fortune 500 business, we’ve got you covered with Online Bill Pay.

 

Here are a few things you need to know:

  • Recurring payments can be set up on autopay. You choose the day you want the bill paid and we take care of the rest.
  • You can also pay bills on demand.
  • Easily sign up for e-bills from businesses that offer this service. This allows you to keep all your bills and payment activity stored in one place.
  • Your bill history is searchable so it’s easy to find past activity.
  • Setting up reminders helps you know when a payment is due.
  • You can even send money to a friend using just their email address. Do they owe you money? Send them a reminder! You can even split a bill with a roommate or someone else!

Access Online Bill Pay through your Online Banking at VCNBfamily.com and on VCNB Mobile, our mobile app. There is a quick three step process to get started and this service is free to customers as long as you use it once every month. Inactivity will result in a $3 monthly fee. Visit our Learning Center to view a tutorial on this service as well as videos about many other VCNB products. Click here to read more about banking outside the branch!

 

Here For You: Beware Of Scams

These are confusing and challenging times for many Americans. Sadly, there are criminals out there who understand that trying times are the ideal conditions for scamming others. The IRS has provided us with some tips about current scams that we wanted to share with you.

  • Here for You BadgeRobocalls making fraudulent offers to sell respirator masks and other sought after supplies with intent of delivering.
  • Fake COVID-19 related apps and websites that install malware or ransomware.
  • Phishing emails asking for money or presenting malware.
  • Social media scams fraudulently seeking donations or claiming to provide stimulus funds.
  • Sales of fake testing kits, cures, immunity pills, and protective equipment from fraudulent sources and that requires the recipient to enter his or her bank account number.
  • Fraudulent offers for free COVID-19 testing in order to obtain Medicare beneficiary information that is used to submit false medical claims for unrelated unnecessary, or fictitious testing or services.
  • Prescription drug schemes involving the submission of medical claims for unnecessary antiretroviral treatments or other drugs that are marketing as purported cures for COVID-19.
  • Antiviral treatments or other drugs that are marketed as purported cures for COVID-19.
  • Scams involving the IRS Stimulus payments including calls from individuals attempting to obtain personal information. The IRS will not call, email, or text to verify payment details.

As your community bank, we want to remind you that if something sounds too good to be true, it probably is. Remember that your bank, local government, and IRS will not contact you to request your personal information, social security number or account information. We encourage you to be cautious, to ask questions and to safeguard your personal information.

If you feel that you have been victim to a scam, please notify the United States Attorney General.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Meet Your Banker: Jessica Calder

Our lobbies are available by appointment only but our bankers are still here to help you! Today we continue our “Meet Your Banker” series by talking with Jessica Calder. Jessica is the Branch Manager of our Pickaway County Banking Center in Circleville.

Jessica Calder

Jessica Calder is the Branch Manager of the Pickaway County Banking Center in Circleville.

Jessica has worked in banking for over fourteen years. She has tried another line of work and knows that it’s just not for her. “I took a break from banking for a while. During part of that time I worked in another kind of office and hated it,” she explained. “I love what I do now because it gives me a chance to work with people, to get to know them. Our customers come to know us and to trust us when they have a problem or a question and I love being that person they turn to. Customers become friends and many become our family.”

She started her banking career as a teller for one of the corporate banks in Circleville. She went on to be a teller supervisor for two other big banks before finding her way to VCNB where she has been Branch Manager for Circleville’s Pickaway County Banking Center for about two and a half years.

“This place actually cares about the customers, about employees and their families and it shows. It’s possible to have work-life balance here and I’m grateful for that opportunity,” she explained. “Plus they give us the time and the money to give back to our communities!”

Jessica knows a thing or two about giving back to the community. The Circleville High School graduate is the Treasurer for the Pickaway County Chamber of Commerce and she coaches biddy league volleyball every August through October. She has volunteered as the fifth and sixth grade volleyball coach for four seasons. She had fourteen girls last season and, while she says her fall schedule is hectic and tiring, she feels like she’s doing some good. “It’s the greatest thing in the world to coach and to give back,” she exclaimed. “And when they run up to you off season and ask if you’re coming back next year, you know you did something right!”

She and her husband have been together for twelve years and have four children – their son is serving in Afghanistan, one daughter is in college and their other two daughters are in high school.

Jessica commented on how different work life is in her branch now that the lobby is closed. “We miss our customers and the face to face contact with them. Some of our customers we are used to seeing every day or at least a few times a week and I think we really took that for granted,” she said.

The staff has been reaching out to customers as time allows. “We just want them to know we’re here to help in any way we can and we want to make sure they’re staying healthy and well,” she said. “We look forward to seeing everyone back in the bank and life go back to normal.”

 

Small Business Spotlight: Albright Saw Company

Albright historic pic

This antique photo features a number of Jerry Albright’s relatives and many others from the community who worked in logging and sawmills in Vinton County.

Ask Jerry Albright to talk about his work and two things are clear: he loves what he does and he knows his business. The founder of Albright Saw Company has officially been in business since 1979 but his experience started when he was a teenager just helping out his dad, Johnny.

Today he owns the Frick brand of sawmills, one of the best known and oldest sawmill brands in the country. They manufacture, sell and service sawmills but that’s just the tip of the saw blade when it comes to describing what they do.

To understand the Albright story, it’s important to go back a few generations. “My great grandpa, my grandpa and my dad all worked in sawmills. They sawed, logged, farmed. They were just like everyone else, they did whatever they had to do to make a living,” Jerry said before describing his own upbringing in Vinton County, being raised by his parents, Ruth and Johnny Albright.

The family lived on Pretty Run Road, near where his business is located today. With six kids to support, Jerry’s dad farmed and owned a sawmill before eventually teaching himself the art of saw hammering. This is the technique used to straighten a saw. It’s done with an eight pound hammer, an 800 pound anvil and a two foot long straightedge. His dad was known as the man to see if you had trouble with a sawmill.

In that day, dozens of sawmilling operations across Vinton County provided a large nearby customer base. He did this work during the day and worked nights for Dale Riddle’s mill and the teenaged Jerry helped where he could. “I was lucky to grow up around it and it just came easy to me. I was lucky to come from a family that taught us to work hard,” he said.

Today, Jerry has a reputation much like his father’s. “I like being the one that can fix it, the one you call when no one else can figure out the problem,” he said.

That reputation was hard earned. Over 41 years Jerry has built a customer base of thousands, taking him all over the country to hammer saws and to fix sawmill troubles.

He had been selling products for big brands when opportunity knocked in 1993. That’s when Jerry contacted Frick, in hopes of becoming a distributor. However, the company was for sale and new distributors weren’t being sought.

On a whim, he asked for a price. Realizing it was a fair price and good opportunity to buy the operation including all the blueprints, patterns, copyrights, equipment, molds and parts, he visited the Mississippi based facility and then the bank for financing. Within a short amount of time he was the proud owner of a brand that had been manufacturing trusted sawmills since 1875.

The rest, as they say, is history.

albright saw work

Jerrod Albright continues the family tradition, learning alongside his dad.

Since then, his company has supplied Frick sawmills to operations in 35 states including South Carolina, Oklahoma, Tennessee and many points in between. Add in the parts distribution and saw hammering services and he has done business in 45 states and three Canadian provinces.

While there are a number of sawmill brands on the market, he said his mills are known for precision at an affordable price. “We can do the same volume as the other guy but more accurate and for less money.”

Today, there are just two other businesses in Ohio that do similar work hammering saws. “There aren’t a lot of us around,” he said.

What’s truly fascinating about Jerry Albright is that he’s able to speak so knowledgeably about how the machines work, the science involved in how a saw blade turns, and the computers used to run a modern sawmill that it would be easy to assume he has extensive formal training. But the Vinton County High School alum just laughs and shakes his head when asked about how he became so informed about everything from physics to engineering. “I’ve blown up a lot of stuff!” he exclaimed. “And I’m not really kidding. You learn a lot by doing,” he laughed.

All that experience has come in handy, helping thousands of customers across the country as well as some customers of his competitors. “I’m sort of a thorn in their side,” he said of his competitors while recalling one very expensive sawmill that wouldn’t work. The manufacturer wouldn’t help the new owner and the owners were desperate to get their new investment working.

Jerry was able to identify the issues in one visit, order parts and go back another day to oversee part replacement, adjustments and repairs. “I’ve never seen anyone as depressed as that sawmill owner when I got there. By midnight just a few days later we had it running right,” he said. With millions invested in a mill that didn’t work, the owner might have lost everything on this endeavor if not for Jerry’s years of expertise.

He has also shared his knowledge with countless sawyers, the person who operates the mill. One example is Shawn Cramer, an employee of the Zaleski State Forest. The state forest had a Frick sawmill which was destroyed by fire in recent years. Albright built the new sawmill that replaced it. He has been teaching the crew that operates it.

“There were one or two of us out there with some experience but the rest of us were greener than grass. He’s given us direction and helped us understand things better and helped us learn from our mistakes,” Cramer said. “He’s been nothing but helpful.”

Jerry is proud to say that the timber used for the new Lake Hope State Park Lodge was sawn by the Zaleski State Forest crew on a Frick sawmill. “When I visit, they let me play a little so, a couple of those beams in the lodge, I sawed myself. If you look up at the beams some of them have been sanded down and you’ll see the words Zaleski State Forest burned into them.”

Jerry also is known for a saw sharpener that he designed for accurate, safe and easy use.

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At home with Jerry and Debbie Albright. The couple have been married forty years and are known for their involvement in the community.

Debbie, his wife of forty years, smiles as her husband speaks of his business. “He’s so much fun to listen to and, I know he thinks I’m crazy when I say this but he practically glows when he talks about his work. I don’t know many people who get that truly excited about their work,” she said. “But sometimes I think he’s happiest on the phone troubleshooting someone’s problem or looking for a solution,” she said before describing her husband’s tendency to go the extra mile for customers.

“Over the years, with smaller operations where these guys can’t afford an expensive breakdown, he’ll be out scavenging for parts, looking for a good way to solve their problem so they can get back to work,” she said.

Another interesting twist in his story is that Jerry has assisted the Bureau of Workers’ Compensation in two states with identifying ways to make sawmills safer. Historically, the industry has been dangerous and some of Jerry’s own relatives have been injured or killed in sawmill and logging accidents. Today he is working to make the industry safer for a new generation of workers.

Jerry and Debbie have three grown children – Angie who helped with the books through high school and college; Jerrod who now does the hammering; and Jordan who is studying Business at Rio Grande College and works in the office on breaks and creates digital concepts of drawings of sawmills. Son-in-law, Chad Hafner, has worked weekends at the Londonderry location.

They also have two grandsons, Michael and Matthew, who Debbie says are “dying to get into the sawmill business.” The two teens have been helping their grandfather since they were tots just big enough to hold a broom or a paint brush. “I’ll put them to work painting parts or something. They just like to help,” he said.

The pair beam as they talk about their family and of how they have been able to employ lots of family over the years. “All of my brothers but one, nephews, nieces and brothers-in-law. My sister has been my bookkeeper for years. It really is a family affair and that’s important, I think.”

“I’ve been lucky to have been able to hire many friends, neighbors and relatives over the years to produce quality equipment, and that has helped me stay in business over forty years,” he added.

Today, the company employs ten people and last year they manufactured about a dozen sawmills. Jerry said they stay as busy as he wants to be given that it is important to him that they have free time for family. When their kids were in school, Albright coached youth basketball, baseball and softball for thirty consecutive years.

When son Jerrod competed on an international traveling basketball team, his team competed once in Australia. Debbie and Jerry went with the team, taking along Jordan who was just a toddler at the time. Debbie recounted how the team coach was ejected from the game after a few warnings. Without a coach they faced disqualification so Jerry stepped up to coach the last few minutes of the game. “It was just a few minutes but for a while there I was an international coach,” he laughed.

“I am a lucky man. The people I have met, the people I do business with, they’re the best people in the world. You won’t meet nicer people,” he said “And I’ve been able to make a living doing something I enjoy. Helping people, fixing things, doing the things that no one else around knows how to do,” he said. “I am fortunate.”

Albright Saw Company has two locations – the original on Pretty Run Road in Vinton County and a retail location near Londonderry in Ross County. Learn more about Albright Saw Company on Facebook.

 

Meet Your Banker: Matthew Giroux

Our lobbies are available by appointment only but our bankers are still here to help you! Today we continue our “Meet Your Banker” series by talking with Matthew Giroux. Matthew is the Branch Manager at our Ross County Banking Center on Western Avenue in Chillicothe.

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Matthew Giroux is the Branch Manager of our Ross County Banking Center on Western Avenue.

Ask Matthew to talk about his role as a community banker and he first mentions his experience working for a big bank. “This is so much more rewarding than corporate banking which is very black and white. In corporate banking, there’s no opportunity to get to know your customers or to help someone who you’ve had to tell they can’t have what they want but that there may be another solution,” he said. “It’s like night and day when you go to work for a bank that actually wants to work with customers.”

While he’s relatively new to VCNB, Matthew has close to sixteen years of experience in banking and a degree in Finance from Ohio State University. The Chicago native’s father attended OSU  and so Matthew said he always knew that’s where he wanted to study.

With sixteen years in banking around central Ohio he said that he especially likes working with business customers and small business start-ups. “New businesses are exciting. They’re usually starting a business with a purpose and they’re doing it because they’re passionate about something .  . . they’re doing it because they want to, not because they have to.”

However, he pointed out that many small business customers don’t know where to go for an EIN or to register their name. “They don’t know where to start but it’s something we deal with every day so it’s easy for us. It’s a lot of fun to guide customers to where they need to be,” he said.

Matthew and his wife Beth will celebrate their ninth wedding anniversary in May. They have a four-year old son.

In his free time, he is an avid OSU fan and is proud to be a 23 season ticket holder. He is also the Treasurer of the Ohio State Alumni Club of Ross County, belongs to the Chillicothe Rotary, and helps with concessions for the Zane Trace Athletic Boosters. He also represents the bank at the quarterly Ross Chillicothe Chamber of Commerce New Member Breakfast that the bank sponsors.

Until the pandemic caused disruption to daily life, Matthew was volunteering with the United Way, doing taxes for people through the Volunteer Income Tax Assistance (VITA) program which provides free tax preparation services to low to moderate income tax payers in the community. “I was having a lot of fun doing taxes for people a few nights a week and some Saturdays,” he said. He laughed when teased for calling tax time fun. “It IS a lot of fun. You get to meet a lot of people and help others. Plus, I got to expand my own knowledge so I think the program is great,” he said.

“The pandemic has complicated the way we do some things but we are still here helping customers. I’m just a phone call away and we can accomplish everything a customer needs even though the lobbies are closed.”

 

Resource Roundup: Free Fun For Kids

Schools have been closed for a while and many of you parents have made a great effort toward entertaining and educating your kids. We have some good news. Big name attractions and a few you probably haven’t heard of are making some resources available for free!

Read on for some resources we think your kids will enjoy and you may even like them too!Here for You Badge

The Kennedy Space Center is offering free science lessons about rocketry for kids and teens via Facebook Live! The videos are archived on their page or you can watch along live every day. Parents even have online access to activity sheets and experiments. There are sessions for young kids as well as high school aged students.

Does your older child dream of someday being a Disney Imagineer? Disney is now offering something called Imagineering in a Box, a free course that features 32 videos showcasing real Imagineers from around the world. They share their skills and passions and give some insight into the magic of Disney.

Closer to home, the folks at COSI are delivering family friendly videos and hands on science through videos on their website. You can follow them on Facebook or sign up for an email that provides a weekly digest of upcoming activities.

Even the Peanuts gang is getting in on the action, offering activities and fun for grades K- 8.Learn about space, celebrate spring, reinforce a positive mindset and focus on goal setting with Snoopy and the gang!

Are your kids readers? The Center for the Book in the Library of Congress invites kids and people of all ages to discover the books available on their website. Among other things you’ll find an interactive version of Aesop’s Fables as well as classic literature for all ages.

Why does soap make bubbles? Can a turtle live outside its shell? Does your child have a lot of questions? Mystery Doug has the answers! Sign up to receive a free weekly email that answers these questions and more!

Scholastic Learn At Home offers some free lessons to keep kids reading, thinking and learning. Find free resources for all ages as well as some tips for parents who are homeschooling for the first time!

When all else fails, who doesn’t like to color? Find hundreds of free nature themed coloring printables here!

There are tons of videos and websites out there now, all devoted to keeping youngsters engaged and learning while having fun. These are just a few. Do you have a favorite? Tell us about it in the comments!

We Are Here For You

These are challenging times for Americans. Whether you’re an essential employee, working from home, or not working at all, everyone has dilemmas ahead. Some of you are homeschooling your kids for the first time and need ways to keep them busy. Some of you are quarantined alone and need ways to keep up morale. Many of you are essential, working overtime, and fearful of what will happen if you get sick.

Here for You BadgeSome of you are struggling financially and in other ways.

We want you to know that we will be here for you no matter what the future holds. The wonderful thing about being a community bank is that we are able to quickly change with the times and adapt to the needs of our customers.

VCNB President Mark Erslan praised bank employees for how well they have adjusted in changing times. “I’m amazed at how quickly our employees have been able to adapt to this fluid situation. We’ve had a mix of employees working from home and in our limited access lobbies doing what we can for our customers. Whether we’re discussing options for payment relief or how to bank remotely or helping a customer refinance a mortgage without physically coming in the bank, our employees are working hard to adapt and do what they must to get the job done,” Erslan said. “We’ve been handling routine requests in new ways and our volume has been significant.   Our customers have been very understanding and patient with us as well.”

Our lobbies are available by appointment only and transactions are handled through the drive-thru, except in Jackson where they are practicing social distancing in the absence of a drive-thru. Some of our branches have made some small changes to their business hours as well. We are encouraging customers to take advantage of all the tools that allow them to bank and communicate with us from home. That’s for your safety and ours as we do our part to flatten the curve in our state.

With that in mind, we have been working to educate customers on the various ways they can safely do their bank business. For example, we recently wrote about the ins and outs of banking outside the branch  and about how the ATM can be used for more than accessing cash and account balances.

We have been interviewing our branch managers for a blog series called “Meet Your Banker.” It’s been fun telling their unique stories. It’s also been heartwarming to hear very similar messages from them all about how they love getting to know their customers and helping people.

As community bankers, we love people and we are committed to being here for you – not just when times are easy – but all the time.

That’s why we’re offering relief options for both personal and business customers. If you are experiencing financial difficulty related to COVID-19, please don’t hesitate to ask for help. Simply call our Customer Service Team at 1.800.542.5004. They will be happy to connect you with the right person who can explain your options and help you best.

We look forward to the day things go back to normal and we are able to greet you in our lobbies. Meanwhile, we encourage you to stay safe wherever you are and know that VCNB is still here for you.

As always, thank you for your patience and for allowing us to be your community bank through this challenging time. Follow us on Facebook and subscribe to this blog to keep up to date with all the ways we are here for you and proud to be your community bank.

 

 

 

 

Lending A Hand With Hand Sanitizer

Once commonly found in every retail store across America, hand sanitizer has become one of the most difficult commodities to buy thanks to COVID-19. This has been especially troubling to front line essential workers who don’t have immediate and frequent access to soap and water.

Tom Faris

Tom Faris used his business to make hand sanitizer for essential workers.

Vinton County native Tom Faris saw a need for hand sanitizer and decided to do something about it. Faris is a chemist who owns Vampire Optical Coatings in Pataskala. For the last seventeen years, the business has made films that control the reflection of light. In doing so, Vampire Optical has a 275 gallon stainless steel mixer and access to commercial quantities of ingredients, providing opportunity to make a great deal of money off this high demand product.

Instead, he made a large batch and gave it away.

“It just seemed like the right thing to do,” Faris said. “This is going to sound silly but I was contacted by someone who wanted me to help them get the supplies to make a bunch of hand sanitizer and charge an ungodly rate for it. And it made me mad so I decided to make it and do the exact opposite. I gave it away.”

At first, Tom said he wasn’t convinced the hand sanitizer shortage was as bad as the media made it sound. But after talking with a neighbor who is a Licking County Sheriff’s Deputy and to his mother, an Administrative Assistant at the Vinton County Sheriff’s Department, he learned there was a dire need for the product among first responders around the region.

So he set about making and bottling 200 gallons of hand sanitizer. Some went to sheriff’s departments in Franklin, Licking, Muskingum and Fairfield counties. The rest, his mother Lottie Faris carried back to southern Ohio for distribution where it was needed. She got it out to police and sheriff’s departments in Jackson, Gallia, Meigs, Athens and Ross counties as well as in Vinton County where it went to cops, EMS, fire departments, the nursing home, and even to Vinton County National Bank.

McArthur Branch Manager Jeremy Robson expressed his gratitude to Tom and Lottie. “With our retailers having limited supplies, we were fortunate to have been given the sanitizer. Cash is dirty and we make every effort to keep our employees safe so it was a great relief,” he said. “We are grateful to have been thought of as a place to donate to and I know all the other places that benefited from his generosity are grateful too.”

Lottie said that she has heard nothing but kind words and thanks. “As I was calling around to the sheriff’s offices in the area, they were so grateful to get it and several offered to pay. We just wanted to get it out to as many places as we could to slow the spread of the virus,” she said. “When Tom thought about someone else price gouging to get ahead, well that’s not how he was raised and he just wanted to donate and give back instead.”

The 1989 Vinton County High School graduate grew up at Creola and studied chemistry at Ohio University. He said that he was glad to help and downplayed his efforts. “It took about five hours to make and bottle it all. Just a half day’s work so it wasn’t too bad,” he explained. “I think it has given people peace of mind.”

He did make a second batch which he has sold to businesses like VCNB at cost.

Thanks to Tom and Vampire Optical for their generosity and kindness and to Lottie for her hard work as well. We appreciate what you have done to keep our employees and customers safe! Click here to learn more about Vampire Optical.

Make Deposits At The ATM

ATM depositThink the ATM is just for withdrawing cash? Think again! You can also deposit cash and checks at your local VCNB ATM. We are in the process of updating the ATMs at all of our branches. This means that machines at some of our branches have more advanced capabilities than those scheduled to be upgraded.

Here’s the breakdown:

New machines are available in McArthur, Logan, Lancaster W. Fair, Pataskala, Circleville, Ashville, Laurelville, Commercial Point, Grove City, and Bremen. Here, the machine is able to read images. This means that the customer follows instructions on the screen and inserts cash and checks to be processed without an envelope. The customer will receive immediate credit for up to $500 per day. The remainder of the balance will be processed and credit will be given next business day if deposited before 2 p.m. and on the second business day if deposited after 2 p.m.

The branches in Jackson, Canal Winchester, Chillicothe and on E. Main Street in Lancaster are operating with older machines and scheduled for upgrades. This means that the customer places checks and cash into an envelope for deposit in the ATM. Credit will be given next business day if deposited before 2 p.m. and on the second business day if deposited after 2 p.m.

We are actively and regularly cleaning our ATMs. However, we do encourage customers to take precautions by using hand sanitizer and washing their hands as soon as possible after use.

We miss seeing our customers in the branches and are happy to serve you through the drive-thru. However, if you need to make an after-hours deposit or if you wish to practice greater social distancing than you find at the drive-thru, please remember that the ATM may be a good option for you!

 

 

Meet Your Banker: Jeremy Robson

Our lobbies may be closed but our bankers are still here to help you! Today we continue our “Meet Your Banker” series by talking with Jeremy Robson, the Branch Manager at our Vinton County National Bank in McArthur.

Jeremy Robson

Jeremy Robson

Ask Jeremy about his new position managing VCNB’s original location and he focuses on how much he appreciates the bank’s role in the community. “I like being able to impact where I come from and I like having the means to get out there and help wherever we’re needed,” he said.

Jeremy is a well known face to many – the 2006 graduate of Vinton County High School may be remembered as captain of the high school football team. Since then, he graduated from The University of Rio Grande with a B.S. in Business Management and minor in Accounting before working as a manager at Kenworth in Chillicothe.

It was in 2018, when his son was just two, that Jeremy realized he was looking for something different in his career and made the move to VCNB as part of the Management Trainee program. The program molds college graduates into VCNB leaders of the future. Most of his training took place under the leadership of former longtime McArthur Branch Manager Jane Nickels. “I’m so grateful to have spent all that time under Jane’s wing and I’m thankful for all the mentoring and guidance she gave me,” he said.

“I grew up here and my family has always banked here -my grandpa, my mom and dad -I’ve had a savings account here since I was about ten years old,” he recalled. “I wanted better balance with my job and personal life. The bank has always been a stable employer in Vinton County, always involved and respected and community minded. Since I already had a vested interest in the bank it just felt like the right place to be.”

Like most community bankers, Jeremy talks about helping people and being active locally. “Do you know how important it is to work for a company that encourages employees to get involved? And it’s not just about opening savings accounts and lending money. It’s about helping out at events and going to the fair to buy livestock. I was a 4-her once and I remember how important it was to have businesses support the livestock sale. That’s where I got the money to open my savings account, from taking hogs to the fair!” he exclaimed. “Right now, with the kids at home, it has meant a lot to all of us that we were able to pitch in and help get food to some of those kids,” he said when talking about a recent donation of care packages made by employees and a planned monetary donation from the bank. “That’s what it’s all about. Positively impacting our community.”

Jeremy and his wife Shelley will celebrate their tenth wedding anniversary later this year. They have one son and currently live in Londonderry but are actively looking to move back to Vinton County.

With bank lobbies closed, Jeremy said that he and the entire McArthur staff have had to adjust to new ways of doing things. “We’re so used to telling people who have a problem just to come in and we’ll fix it. Now, instead of fixing you a cup of coffee and sitting down with you, we have to find other ways to resolve issues and take care of our customers. They can still get their business done, it’s just that the way they do business may look a little different for now,” he explained. “Regardless, we’re here for you, just a phone call away!”