Owning and operating a business is hard work. Banking for your business shouldn’t be.
That’s why at VCNB we have a full line of business products to make your life easier. From business accounts to loans to payroll services, we have products and services to help your business.
“We have all the bells and whistles the big banks offer but with a community bank touch. Our customer isn’t a number. We get to know them. We develop a relationship with them and we stay with them to make sure they are satisfied,” explained Monica Delong, Vice President of Retail Accounts. “It would be unfair to say we are competitive. We are better than competitive,” she said.
With Business Online Banking, Delong said that customers can manage their business’ accounts 24 hours a day. “There are a variety of accounts to choose from and they can do wire transfers, stop payments, bill pay and all sorts of things online,” she explained.
Credit card machines are also popular, according to Delong. VCNB’s newest business banking service, Remote Deposit Capture, allows business customers to deposit checks from the convenience of their workplace. Credit, debit and ATM cards make accessing funds easy and our Payroll Services is a convenient way to manage payroll, taxes and more.
The best part though is that VCNB has local staff to assist and support business customers. “If our customer has any issue, we have a dedicated support line, dedicated support online chat and staff ready to help. We will go to their workplace and get them set up. We will hold their hand while they learn and troubleshoot if there’s a problem,” Delong said.
“We only use local people so there’s no call center to handle issues. They will get to know us and we will get to know them. And it’s service delivered with a smile,” she explained.
Business customers can access many services:
Business Checking Accounts
Remote Deposit Capture
ATM and Debit Cards
Business and Commercial Loans
Business Online Banking