In order to protect against the spread of Covid-19 and for the health of our employees and loyal customers, effective March 20, 2020, our branches will be available by Drive Thru Only. If a customer requires in-branch assistance to do their banking, we ask that you contact the branch directly or contact our customer service team at 800.542.5004 so they can discuss with you how our team can best serve your needs. For our Jackson Branch customers, we will be practicing social distancing by allowing one person in the lobby at a time due to the fact that no drive thru is available.
We realize this may come at an inconvenience for some, but want to assure you that there are many ways to conduct your daily banking business in addition to the drive thru. Our branch ATMs will be available to do deposits and withdrawals. In addition, you can withdrawal money surcharge free from any Moneypass ATM Nationwide. To find an ATM near you, visit moneypass.com. We encourage you to download the VCNB Mobile App to conduct transfers, pay bills, deposit checks and more. Our Customer service team will be on stand-by to assist you via phone at 800.542.5004 or via online chat through VCNBFamily.com. Through our website you can also open accounts and apply for loans.
We are guided by our mission to do the right thing for our customers and our employees. We are closely monitoring the situation and the recommendations by Ohio Governor Mike Dewine and the CDC and will update you as soon as anything changes. Thank you for your cooperation.