Many of our customers have been using a mobile app called Card Valet to exercise control over their VCNB cards. The app is genuinely useful because it allows you, the customer, to turn your card off when you’re not using it, to set spending limits and to even determine where your card can be used.
In this age of fraudulent activity, this app has been a sensation among customers who use it.
So, many of you will be pleased to know that Card Valet services are now part of the bank’s mobile app, VCNB Mobile. No more will you need two separate apps – our app does all the work!
Here’s what that means to you:
Get started by logging in to VCNB Mobile. If you don’t currently use the app, read more about the app and how to get it by clicking here.
On the Accounts Page, find and select the Manage My Cards option at the bottom.
On the next page you can set rules for each card attached to your account. Each card is treated individually, making it easily customizable.
One of the most popular features is the Block Card option. This allows you to temporarily block transactions except pending or recurring transactions. By blocking the card, you are essentially turning the card off. It takes just a few seconds to turn it back on so some customers turn their card on while they stand in line and turn it back off again when they’re done using it.
The Set Card Limits option is also useful. Here you can set it so that a single transaction cannot exceed an amount you choose. You can also block card transactions outside a defined geographic area or limit the merchants where your card can be used. There are several categories to choose from including restaurants, department stores, groceries, gas stations and entertainment. You may want to block all categories except gas stations and groceries. It’s up to you! Easily turn off and on categories at your convenience!
As always, you can use Online Banking to set Account Alerts for a number of reasons, including alerts to notify you when your card has been swiped or when a purchase as cleared.
This is just one of many ways VCNB is working to make banking easier and safer for you! Check out these new options in VCNB Mobile and tell us what you think!