Life is stressful and, if you’re like most people, money is a major contributor to life’s stress. Maybe there’s not enough money. Maybe the simple act of paying bills is stressful and time consuming. Maybe your strained relationship with money is causing a kind of disorganization that only makes your money relationship more stressful.
At VCNB we strive to make your banking experience simple and less stressful. We have been thinking a lot about this lately because April is National Stress Awareness Month.
We believe that being informed about your money is half the battle. That’s why we offer you so much access online and on your mobile device. Whether you are sitting at home or are just on a quick break from work, you can easily manage your money and get your questions answered.
What are some things you can do online and in our app?
Check Balances – You can see at a glance the balances of all your accounts.
Transfer Funds – Maybe your checking account balance is getting a little low. You can easily transfer funds from your savings. Or maybe you want to automatically save $20 a week. You can set up automatic transfers so that you never forget.
Open Accounts – From checking and savings to an IRA or HSA, opening an account online is easy and can be done 24 hours a day. While we love when customers visit, we understand this is simply more convenient for a lot of folks.
Popmoney® Personal Payment Service – If you owe someone money you can send funds from your account to theirs. All you need to know is their mobile phone number or email address. It does cost .50 per transaction but that is cheaper (and easier) than writing and mailing a check or hitting the ATM.
View Rates – You’re thinking about opening a CD but you want to know the rate. You can find all this online now!
Pay Bills – This is the big one for a lot of people. Once you enter the information for your payees, their information is stored. So when you go to Online Bill Pay, all you have to do is enter the amount of the bill and the date you wish the bill to be paid. Better yet, many customers appreciate automatic bill pay which ensures that your bills are paid on the same day every month. Bill Pay is free as long as you use it at least once a month. There is a $3 fee if you do not use it monthly.
Online Chat – If you have questions but can’t visit an office or talk on the phone, online chat is a great option. Just find the chat button on our home page and type a question or comment. Someone will help you right away.
Finally, remember that whether you bank online or in one of our seventeen offices, we have a terrific staff to help you along the way. Whether you call Customer Service, chat with someone from the website or stop by a branch, we want your experience to be pleasant and stress free.