VCNB Tips and Tricks To Keep Your Vacation Running Smoothly

School is letting out across our region and summer vacations are underway. You’ve packed the sunscreen, boarded the dogs and loaded the car but you might not have considered things you should do for your vacation finances. Whether you’re flying to Florida or headed to the mountains, there are some basic things you can do to keep your finances running smoothly and to insure you aren’t stranded somewhere with no access to your money.

Here’s a checklist of some things you can do:

  • Update Your Phone Number With VCNB – In recent years we have seen a spike in fraudulent activity. That’s why we have a talented team to detect and prevent this kind of crime. If we notice activity that’s outside of your normal spending pattern, our fraud department may turn off your card and call you to verify the attempted purchases. If you’re at a gas pump far from home and the only number we have on file is your home number, you won’t understand why your card isn’t working and we will have no way to contact you. PLEASE, take a moment to contact your local branch or our Customer Service Department and give us your mobile phone number.
  • Give Us a Heads Up – If you know you’re traveling, let Customer Service know where you’re headed. It takes just a minute and we appreciate hearing from you.
  • Plan A Second Form Of Payment – Always carry a second form of payment. We actually advise this even when you’re just tooling around town close to home but it’s especially important when you’re far from home. If you plan to use your debit card for primary spending, take a credit card, some cash and/or a prepaid card. VCNB offers credit and debit cards as well as prepaid and gift cards that can be used anywhere Mastercard© is accepted.
  • Download CardValet® – Knowledge is power, especially where your money is concerned. If you haven’t tried it, Card Valet is a fantastic way to keep up with activity on your VCNB cards and even to control how, when and where your cards can be used. With the Card Valet app, you can turn your cards on when you need them and turn them off when you don’t. You can also receive alerts whenever your card is used and place limits so that it can only be used at merchants you choose. You can even place spending limits on your card. This is free and easy to use! Look for CardValet in the app store on your mobile device.
  • Use Account Alerts– Another way to keep up with your money is to sign in to your online banking account and register for account alerts. You can receive a text or email whenever there is activity on your account, when your balance dips below an amount you decide and for a host of other reasons. Knowing how much money is in your account will help keep your spending under control and seeing activity on your account will help you spot unauthorized purchases. This is a free perk of online banking with VCNB.
  • Don’t Forget To Pay Your Bills – Being away on vacation doesn’t give you respite from paying bills. If you have bills due while you’re away, use Online Bill Pay to schedule payments while you’re gone. This is a free service of VCNB online banking, as long as you use it at least one time each month.

Vacation is supposed to be fun! Don’t let money, bills or card problems ruin your relaxing time away. Remember, VCNB Mobile and our http://www.vcnbfamily.com/ are here whenever you need them! You can also call our Customer Service Department at 1.800.542.5004 during business hours.

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