Have you ever had a question for the bank but couldn’t pick up the phone to call? Or maybe you just didn’t feel like talking to someone at that time?

Now VCNB offers Online Chat for our customers. This free service is available from the website. With the click of a button, you can talk with a real person about nearly any topic imaginable, and without saying a word.

Here are a few reasons we think you will love Online Chat!

1. It’s a Real Person – Our representatives live in our communities, will tell you their name and will take a genuine interest in solving your problems or answering your questions.
2. Immediate Gratification – You can ask a question and receive an answer quickly during regular bank hours.
3. It’s Easy – It couldn’t be easier to reach out and get an answer. Just click the “Chat Online” button on our homepage to get started. You will be asked to enter a name and type in a verification code before you can start typing a conversation.
4. It’s a Multitasking Dream – We know your time is valuable. So you can shop online, eat lunch or watch tv while you are chatting with us. We’ll never know that you are eating Fruit Loops in front of the tv!
5. You Don’t Have To Talk – Take care of your important business and get the answers to your questions without uttering a word out loud. Nosy co-workers won’t know your business anymore!

At VCNB we think it’s important to keep up with the times and to provide our customers with choices. If you wish to speak to a live person on the phone, we welcome you to call. In fact, we look forward to talking with you. But if you can’t or don’t wish to call, we hope you will find Online Chat a good option.

Have you tried it? Leave us a note in the comments section and let us know how it went!